Human Resources

Can Automated Scheduling Help Your Calendar?

Scheduling appointments and managing the calendar is an important task for a business, but can be a tedious and time-consuming one, too. Automated scheduling solutions can help businesses that struggle with this problem run more efficiently. As a general rule, automated scheduling software is usually cloud-based, allowing your clients to schedule their own appointments on…

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Do You Need an Employee Monitoring Policy?

Technological innovations make it possible for business owners to keep closer tabs than ever on what their employees are doing: location can be found by cell phone GPS data, internet usage can be tracked, emails can be stored, etc. So, it’s certainly something you can do. But should you? There are pros and cons: for…

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When Employees Get in Trouble Off the Clock

What can you do when an employee—especially one in a leadership position—gets in trouble off the clock? Domestic abuse, a DUI—or any kind of criminal misconduct that could impact this person’s ability to do their job and reflect poorly on your business? In such a situation, proceed with caution! Different states have different laws governing…

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Tracking Time for Remote Employees

As technology makes it easier and easier for employees to complete their work remotely, more business owners are allowing their team members to take advantage of these opportunities. But with those opportunities comes the need for business owners to make sure they are able to manage those remote employees. Maintaining employee productivity has to start…

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Paying Your Team for Creating a Positive Customer Experience

Incentivizing your employees to create a great experience for customers can be a very effective way to improve your company’s customer feedback, but it only works if you set the program up properly. Done right, your team will work hard to do the right things that improve the customer experience and create more satisfied customers.…

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How to Deal with Dress Code Violations

The appearance of your employees often reflects on your company’s image in the eyes of customers and prospects. So what do you do when an employee is violating your dress code, especially in a client-facing position? Our team has some suggestions for approaching the employee to solve the problem, as well as any considerations for…

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Reevaluate Your Hiring Procedures in 2018

Quickly hiring and onboarding employees is a critical way for your business to save time and money. After all, hiring searches are costly in both money and energy, and employees who are not properly onboarded are more likely to leave their job—creating yet more expensive hiring searches. In the New Year, take a look at…

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Ditch These 4 Interview Strategies

Your interview process is supposed to help you find the best job candidates for your business, the people who will help you succeed. But it only works if you’re taking the right approach in interviews and asking the right things. Many businesses—including both large and small—use interview techniques that don’t work. Are you making some…

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Questions for Your Parental Leave Policy

There are many factors that go into a business’s decision on whether to offer parental leave. There are legal questions: businesses with 50 or more employees are required by law, while certain states have set requirements for smaller employees, as well. There are the logistical questions: what resources do you have available to enable you…

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