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Managing in Cyberspace

Not only has it been a growing trend for businesses to hire employees or independent contractors who take care of their work out of office, but in the current COVID-19 pandemic, many other businesses have been forced to adopt remote work, with their employees. Managing your employees in an office setting requires a fairly common…

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Take Out the Trash by Clearing Out the Cache

As one surfs the web—visiting favorite websites, purchasing the newest online arrival from your beloved Target collection, streaming that new “it” show Netflix released last Friday while ordering a new vacuum on Amazon—what makes the entire process seamless and enjoyable to a user is a website working quickly and efficiently. Images instantly loading, logging on…

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The Future of Cybersecurity

How secure are your company’s systems and data? Cyberattacks are constantly evolving, while security methods adapt to keep up. Consider how different your cybersecurity needs were a decade ago with how they are now. Our team has put together a retrospective of the way some of these risks have changed in recent years, and where…

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Communicating Technology Changes

Implementing new technology in your business can be a great benefit, but it also requires a lot of communication to ensure your entire team is on the same page. That includes communication before to get your team to buy into the change, communication during implementation to let people know what’s happening, and communication afterward to…

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Consultant’s Corner: Using Backlink Services

Q. Is it safe to use website backlink services? Are there any downsides to using these services? Generally, we do not recommend utilizing these services as they can possibly hurt you more than they can help. Backlinks can be very important for increasing rankings; however, if done improperly and/or seen as spam, they will lower…

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Consultant’s Corner: Should I Use QuickBooks?

Question: It costs over $100 per month for an accountant to do payroll for my business. I could use QuickBooks and do it for under $50. What are the pros and cons of using QuickBooks for small business accounting? With user-friendly software such as QuickBooks available, many business owners feel they should be able to…

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Customer Service Tech: The Future of Customer Service is Now

Customer service used to be just about how nice someone was when they interacted with you – or a phone number that you called when they weren’t so nice. But traditional customer service has expanded into so much more. The “customer service experience” encompasses every interaction, or touch point, that a customer has with your…

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The Advantages of Telecommuting

For some companies, telecommuting can be a beneficial option. In a telecommuting arrangement, you use telecommunications technology in place of the commute back and forth to the office. It usually involves working from home, although it might also mean using a satellite office. There are many advantages to telecommuting, provided that you don’t have obstacles…

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Consultant’s Corner: How to Use Apple Pay

Q: Can Apple Pay be implemented on websites, or is it just for payments at POS terminals? Apple Pay is Apple’s mobile payments service which allows iPhone 6, 6s, 6 Plus, 6s Plus, SE, and Apple Watch owners to make payments with their devices. Apple Pay is designed to allow iPhone 6, 6s, 6 Plus,…

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