Friday 5

Friday_Five_2015

Friday 5 for January 24th, 2020

New Year, New Customer Service Ideas (Part 2) By Shep Hyken Last week we talked about 10 ideas you can implement to create a great customer experience in 2020. And now we’re back with part 2, and our second set of 10 customer service practices. These are… Watch video Are You Limiting Your Unemployment Tax…

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Friday 5 for January 17th, 2020

Trademarks and DBAs: What’s the Difference? By Deborah Sweeney Businesses may register for trademarks and DBAs to protect their marks. However, each form of protection has a different function for your company’s intellectual property. Let’s… Read article New Year, New Customer Service Ideas (Part 1) By Shep Hyken We’re still in the early stages of the…

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Friday 5 for January 10th, 2020

To Map Your Future, Study Your Past By Shep Hyken What’s your resolution for the New Year? Don’t set a goal with no plan to achieve it. Instead, there’s a simple two-step process you can follow that will help you identify a goal for this year, and… Watch video The Difference a Retirement Plan Makes…

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Friday 5 for December 20th, 2019

2020 Small Business Hiring: 3 Traits to Seek Out in Job Candidates By Deborah Sweeney As the 2010s come to a close, small business owners are still hard at work hiring talented employees. They’re also just as invested in retaining said talent. As the resumes flood in, it can be tricky… Read article Recognize Every…

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Friday 5 for December 13th, 2019

Flexible Payment Options for Freelancers By ADP What payment options are you offering to your freelance workers? These workers increasingly not only look for the most appealing jobs, but also more flexible payment options. In place of paper checks… Read article Was That Problem Just Bad Timing, or a Bad Decision? By Shep Hyken Sometimes…

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Friday 5 for December 6th, 2019

Don’t Forget the Last Impression By Shep Hyken You know it’s important to make a good first impression. But what about your last impression? If you’re asking your customers to fill out a survey about their experience, that survey becomes… Watch video The Growing Independent Worker Trend By ADP An enormous number of people around…

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Friday 5 for November 22nd, 2019

Get Your Website on the New GoSmallBiz Website Builder! By GoSmallBiz GoSmallBiz has launched a brand new website builder! The new builder, powered by WordPress, includes 25 modern & professional templates, with many easy-to-use customization options… Read article 3 Reasons Why It’s Necessary to Update Corporate Minutes By Deborah Sweeney What’s the buzz with corporate…

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Friday 5 for November 15th, 2019

What is Your Standard for Yourself? By Shep Hyken What standard do you set for yourself when you’re serving a customer? Your standard for yourself should be even higher than the standard the customer has for you. Holding yourself to… Watch video Planning for the End of 2019, and the Coming of 2020 By ADP…

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Friday 5 for November 8th, 2019

How Do You Stand Out? By Shep Hyken What makes a business stand out from its competitors? What makes YOU stand out from your competitors? So many businesses have little that differentiates them from another alternative… Watch video The Value of Generational Diversity By ADP How diverse is your team? One of the aspects of…

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Friday 5 for November 1st, 2019

From Sole Proprietor to LLC: Here’s How to Make the Transition By Deborah Sweeney One aspect of entrepreneurship that is not often discussed is that the legal entity formed for a business at its offset does not need to be its formation forever. Entrepreneurs have the option to change… Read article Keep Growing and Stay…

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