Are you wondering what you and your business should be doing during these unprecedented times? The coronavirus epidemic has impacted millions of small businesses, and the situation is changing rapidly, with new information, employer guidelines, and legislation. To help you navigate the uncertainty, we’ve created a COVID-19 Small Business Resource Center, which contains articles on…

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In any business, the people we hire make a huge difference. The right people in the right spots at the right time can push you to new heights, while a bad hire can set you back. A great asset as you organize your business for growth is building around entrepreneurial employees. Now, you might be…

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This week’s theme in the news is all about small businesses finding creative ways to succeed in the midst of crisis. What are shifts you could make to adapt to tough times, or overcome difficult circumstances? Many businesses, large and small, are turning to new initiatives and strategies. Maybe one of these ideas could work…

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Keeping your business moving in the right direction is a challenging task in the current economic environment, but it can be done with a proactive approach. Deloitte recently offered three specific items that should be a part of every business’s strategy these days, including how to drive operational improvements and a plan for recovery. Learn…

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You want to deliver a great customer experience for every person who walks through your door (literally or figuratively). So what are the biggest obstacles getting in the way? A great experience requires more than just wanting it to be so; you have to identify the roadblocks inside your own organization and your own processes,…

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Messaging surrounding doing business during the coronavirus pandemic is starting to turn the corner. What has continually been referred to as a “trying” and “unprecedented” time is slowly shifting into “a time like this” according to a recent survey from QuickBooks.  Within the next 12 months, 72% of individuals surveyed by QuickBooks reported they are…

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The Upside of Boring By Shep Hyken The same thing happening over and over again…does that sound boring to you? Maybe it’s boring, but when it comes to the customer experience, boring can be good! If you are able to deliver… Watch video The Science of Motivation By ADP Were you aware of the historical…

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In any group of people, whether it is family members, close friends, or business colleagues, misunderstandings and disagreements are sure to occur. Handling these situations can be very delicate, balancing so many people in such tight quarters. A good solution that contributes toward an open corporate culture is the Reasonable Person Principle. What is the…

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To succeed in business, you need to see the signs. The signs are reality. It’s true in business the same way that it is true in sports, relationships, or any other part of life. But what does it mean to see the signs in business? What should you be looking for? On the one hand,…

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Wondering what’s new in the world of small business? What news and reports have come out that could impact you? Trends that you should know about? Insights that you might be able to put to work? We’ve got you covered! Read up here on the top news for small businesses this week. Americans who can…

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Were you aware of the historical links between HR and the U.S. military? The armed services have been a key contributor to the science that goes into organizational psychology, helping to align specific individuals into different roles and maximizing their effectiveness. And while the original links may be history, there are still important lessons you…

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