Friday_Five_2015

Friday 5 for January 24th, 2020

New Year, New Customer Service Ideas (Part 2) By Shep Hyken Last week we talked about 10 ideas you can implement to create a great customer experience in 2020. And now we’re back with part 2, and our second set of 10 customer service practices. These are… Watch video Are You Limiting Your Unemployment Tax…

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The 4 Best Ways to Maintain a Business Partnership

Starting a business all on your own can prove to be one of the more difficult occupation paths to take on. Thankfully, new entrepreneurs will find that the more people they add to their team from investors to employees and partners, the easier it is to run a business. Partners make for a wonderful business asset for…

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See the Signs: Why Attention to Every Detail Matters

One of my most trusted mantras throughout my life has been that we all have to read the signs. The signs are everywhere. The signs are reality. If we look at reality, at what is happening around us, then we can make better decisions. That’s a lesson I learned from my Hall of Fame head…

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Consultant’s Corner: Hiring Your First Employee

Updated January 2020 Question: I’m growing and am thinking about hiring my first employee. What should I do? When growing a business, entrepreneurs typically reach a point in the process where they must consider the prospect of adding staff. There are several important things to consider when hiring employees, which include: labor laws, compensation structure,…

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Are You Limiting Your Unemployment Tax Exposure?

State unemployment taxes are a little different from other taxes, in that businesses can take specific steps to limit their exposure. With proper research and preparation, a business can save substantial amounts of money. It’s important to understand your responsibilities, the obligations you have to government requests, and the actions you can take to put…

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New Year, New Customer Service Ideas (Part 2)

Last week we talked about 10 ideas you can implement to create a great customer experience in 2020. And now we’re back with part 2, and our second set of 10 customer service practices. These are the best New Year’s resolutions you can make!

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Friday_Five_2015

Friday 5 for January 17th, 2020

Trademarks and DBAs: What’s the Difference? By Deborah Sweeney Businesses may register for trademarks and DBAs to protect their marks. However, each form of protection has a different function for your company’s intellectual property. Let’s… Read article New Year, New Customer Service Ideas (Part 1) By Shep Hyken We’re still in the early stages of the…

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Correcting Prior Year Tax Mistakes

Situation #1: You’re preparing your income tax return for the current year and notice that you forgot to claim a large charitable contribution. Situation #2: You prepared your tax return and filed it on time, then you receive a corrected Schedule K-1 from an LLC in which you are a member. What to do: In…

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Don’t Fall in Love with Your Ideas

It is natural for us to get excited about our own ideas and projects. But as a small business owner, it’s important to keep objective about what you are doing, so that you will be willing to make a tough decision if you find that something is not working. When you come up with an…

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New Year, New Customer Service Ideas (Part 1)

We’re still in the early stages of the new year, so there’s still time to come up with a plan for improving your business in 2020. I’d encourage you to focus on stepping up your customer service this year, and I’ve been working on a list of 20 ideas you can implement to create a…

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