Convenience Leads to Disruption

What can you do when your competition matches you in quality, price, and service? What can you do to stand out when you are so evenly matched? After hitting those three fundamentals, the next level to add to differentiate yourself is convenience. If you’re easier to do business with, and your customers know it, you’ll […]

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Don’t Fall in Love with Your Ideas

It is natural for us to get excited about our own ideas and projects. But as a small business owner, it’s important to keep objective about what you are doing, so that you will be willing to make a tough decision if you find that something is not working. When you come up with an […]

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Friday 5 for November 9th, 2018

Don’t Lose Sight of Your Customers By Shep Hyken One of my favorite restaurants was famous for having its maître d’ walk backwards up the stairs while conducting guests to their tables. For a long time, I assumed it was a fancy ritual, one of those things… Watch video Keep Your Employees by Making Work […]

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Working for Yourself to Make Life Better for Others

I know that not every partnership I enter into and every business I start is destined for longevity, much less forever, but every one of them is important to me. I am tempted to regard my businesses as more than just “important.” To me, they are very special because, in them, I feel I have […]

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Keep Your Employees by Making Work Meaningful

What can you do to keep your employees with your business longer? A growing number of workers are actively looking for new jobs, or at least open to a new offer, and often without a large pay increase. A big factor is meaningful work. If your employees don’t believe their work is meaningful, they’ll be […]

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Don’t Lose Sight of Your Customers

One of my favorite restaurants was famous for having its maître d’ walk backwards up the stairs while conducting guests to their tables. For a long time, I assumed it was a fancy ritual, one of those things that is done in high society. Decades later, I found out the truth: it was all about […]

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Friday 5 for November 2nd, 2018

Amazon Storefronts: What Entrepreneurs Should Know About the Platform By Deborah Sweeney One visit to the Amazon Storefronts homepage and shoppers can “discover products from innovators, artisans, entrepreneurs, and more.” This platform is dedicated solely to listing and selling products from… Read article What Do Your Customers Complain About Most? By Shep Hyken Is there […]

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