What Makes a Memorable Experience? By Shep Hyken Why is it that people are more likely to remember a negative customer experience than a positive one? A lot of it comes down to people being more likely to remember an unexpected experience… Watch video Support Mental Health and Prevent Burnout By ADP Last month, ADP…

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The U.S. Small Business Administration announced its 6th Annual Growth Accelerator Fund Competition (GAFC) with the addition of a new component aimed at spurring investment in underrepresented communities within the innovation economy at scale. The 2021 Growth Accelerator Fund Competition and Small Business Innovation Research (SBIR) Catalyst programs will recognize the nation’s most innovative organizations with inclusive…

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Do you have new job openings for your business? There is a record number of job openings right now, and many more workers have proven willing to leave their current jobs to find new ones. Stay focused if you want to find the right new employees, and learn about this and other important headlines in…

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Commit to the Work, Not a Product By Fran Tarkenton Like a quarterback, an entrepreneur works in a cycle of success-failures-success. In business, this cycle parallels the innovate-fail-innovate rhythm found throughout much of today’s… Read article Closure of the Paycheck Protection Program By GoSmallBiz U.S. Small Business Administrator Isabella Casillas Guzman issued the following statement on…

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Do you still have employees working remotely? Are they planning to come back soon? Have you been thinking about your leadership strategies for your workforce moving forward? These are some of the top headlines for the week, plus more! Americans Plan to Spend $747 on Average to Return to Work (Small Biz Trends) Leading a…

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Yesterday, U.S. Small Business Administrator Isabella Casillas Guzman issued the following statement on the closure of the Paycheck Protection Program (PPP) to new loan guaranty applications, which has provided over $798 billion in economic relief to small businesses and nonprofits across the nation, keeping employees employed and helping businesses come back stronger than ever.   “The Paycheck Protection Program provided…

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Now Is the Time to Start Your Business By Deborah Sweeney In May 2021, the U.S. Census Bureau released data detailing seasonally adjusted business application and formation statistics for the month of April 2021. An increase in tax ID filings reveals… Read article Get Your Business Going By GoSmallBiz You may be looking to form a corporation…

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When you start your own business, one of the biggest steps is creating your formal entity. The incorporation process is a huge milestone for any business! You may be looking to form a corporation or LLC; need help with corporate minutes, operating agreements, or corporate resolutions; or want assistance on maintaining your entity. These are…

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What is your small business’s plan for growth? Perhaps you were able to grow even during the difficult past year, or maybe you’re looking forward to growth as we come out of the pandemic. Either way, it takes a plan. Some of our top reading for small businesses this week look at how to think…

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Plan for Growth Online By GoSmallBiz There’s one thing every business needs to survive and grow: a customer. That’s why marketing is such an important factor no matter what you do. You can have the best product or… Read article Expanded Federal Contracting Opportunities for Small Businesses By GoSmallBiz Under the new HUBZone rule, a…

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