Friday_Five_2015

The Upside of Boring By Shep Hyken The same thing happening over and over again…does that sound boring to you? Maybe it’s boring, but when it comes to the customer experience, boring can be good! If you are able to deliver… Watch video The Science of Motivation By ADP Were you aware of the historical…

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Wondering what’s new in the world of small business? What news and reports have come out that could impact you? Trends that you should know about? Insights that you might be able to put to work? We’ve got you covered! Read up here on the top news for small businesses this week. Americans who can…

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Friday_Five_2015

Fight for Your Customers By Shep Hyken No one likes it when they have to fight with a company to get the experience they were expecting. Going in circles trying to get a problem solved is miserable. To build a customer-centric… Watch video Benefits Administration in a Pandemic By ADP The ongoing Covid-19 pandemic has…

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Small businesses continue to adapt to the ongoing pandemic, with workers engaging in new ways, finding new strategies for increased productivity, and more. Our team has identified some of the top stories for you to keep up with the latest trends and news, as well as insightful advice for your business! U.S. Small Businesses’ Hiring…

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Friday_Five_2015

Don’t Miss the Chance to WOW! By Shep Hyken The key to providing a great customer experience is to be a little better than average, all the time, in every way. But every so often, a chance to provide one of those famous “WOW” moments… Watch video Communicating During Benefits Season By ADP With many…

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It’s been another action-packed week for small businesses, with so many things to keep up with—in addition to your responsibilities actually running the business! We’ve collected some of the most important, informative, and insightful stories of the week for your to read and stay up to date on news and trends affecting small business! The…

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Friday_Five_2015

Leave a Review! By Shep Hyken When you’re preparing to make a purchase, what’s one of the first things you do? For many people, the answer is to look at reviews online. And the same is true for your customers, who want to know… Watch video Legislation and Regulation Updates By ADP Business owners are…

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What should a busy small business owner pay attention to? We’ve got you covered, with the most important news for small business owners, the most interesting features about modern small business, and the most useful trends and insights! Virus Aid Reached More Small Firms in Last Weeks, New Data Show (Washington Post) Fed Has Only…

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Friday_Five_2015

How an Athletic Mindset Leads to Entrepreneurial Success By Deborah Sweeney In this difficult time, I find there are many athletic aspects of entrepreneurship. These aspects impact our performance. They keep us going despite the many obstacles ahead and uncertainty… Read article Preparing for 2020 Year End Reporting By ADP So many things have already…

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Another week, another busy time for small businesses. In the midst of the Covid-19 pandemic, entrepreneurs and business owners continue to innovate and find creative solutions to run safely and successfully. Check out the articles behind the headlines below for some of the top news, features, and insights for small business this week! Postal problems…

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