Posts by GoSmallBiz

Friday_Five_2015

Friday 5 for June 21st, 2019

Is It Time to Incorporate in Another State? By Deborah Sweeney Some businesses use the summer months to kick back and relax after all their hard work in Q1. Others spend these laidback months strategizing their initiatives for the remaining year. For some… Read article Your Customer Experience Goes Beyond Customer Service By Shep Hyken…

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Friday_Five_2015

Friday 5 for June 14th, 2019

Everybody Needs a Coach By Fran Tarkenton Many of us underestimate the power of coaching. In sports, coaches make players better—as long as the player will listen to the coach. Why does it work? It’s because coaches have a vast experience… Read article Surprise & Delight…or Just Delight? By Shep Hyken Perhaps you’ve heard of…

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Friday_Five_2015

Friday 5 for June 7th, 2019

Are Your Customers Just Getting Used to Bad Service? By Shep Hyken Have your customers developed experiential calluses? Sometimes, customers stick with a business despite poor customer service because they’re simply used to it, and it’s easier to put up… Watch video Strive to Be Your Best Self By Fran Tarkenton Your business is like…

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Friday_Five_2015

Friday 5 for May 31st, 2019

Technology and Overtime Management By ADP Can technology help you better manage attendance and overtime? Make sure you’re prepared in advance of proposed FLSA changes that would make more workers eligible for overtime… Read more Leaders Define the Culture By Shep Hyken Leadership defines company culture. Employees look to leadership as role models, so the…

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Friday_Five_2015

Friday 5 for May 24th, 2019

What You Should Build to Last in Your Business By Fran Tarkenton                                         Culture is the single most important factor in determining success in life as well as business. Create a culture based on kindness, willingness to help others, respect for differences, open-mindedness… Read article Can You Ask Questions About Salary History? By ADP Do you…

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Friday_Five_2015

Friday 5 for May 17th, 2019

What Do LLCs Need to Know About Operating Agreements? By Deborah Sweeney A written operating agreement gives your LLC structure, defines the roles and responsibilities of its members, and outlines regulations for necessary business procedures. These may otherwise… Read article What to Do When You Hire Seasonal Employees By ADP Many small businesses rely on…

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Friday_Five_2015

Friday 5 for May 10th, 2019

Keep Open Communication to Keep Customers By Shep Hyken Sometimes customers just…disappear. One day they were doing business with you, and everything seemed great, but then they just stopped coming. We always assume that if a customer… Watch video How Transparent is Your Compensation? By ADP                       A more transparent compensation process can help your business…

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Friday_Five_2015

Friday 5 for May 3rd, 2019

The One Thing Your Business Idea Needs By Fran Tarkenton I’ve had plenty of brilliant ideas that were perfect in every way except for one tiny little detail: these brilliant ideas failed to actually attract a customer outside of immediate family, friends… Read article What Will Work Look Like in the Future? By ADP What…

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Friday_Five_2015

Friday 5 for April 26th, 2019

Why Relationships Matter By Fran Tarkenton The most important thing in my life has been the value of relationships. But what does building great relationships really mean? It starts by treating people with respect. Not just the people who… Read article Try Creative Problem Solving By Shep Hyken So you found a solution to your…

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Friday_Five_2015

Friday 5 for April 19th, 2019

What’s the Best Way to Exit a Leadership Role? By Deborah Sweeney Magic Johnson’s departure from the Lakers raises the question: Is there a good way to exit a leadership position? No matter what level of leadership you’re at, here’s what you should do before bidding farewell… Read article An Incredible Brand Promise By Shep…

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