Technology
Is Business VoIP Different From Residential VoIP?
Voice over Internet Protocol (also known as VoIP) is used for both residential as well as business services. The underlying technology is the same regardless, just as it was with traditional telephone service. In both instances, there is a telephone number that can be used for incoming calls and the ability to place outgoing calls.…
Read This Article
How do VoIP and Mobile Work Together?
For the small business, VoIP services can work in conjunction with an existing Smart Phone or mobile phone in several different ways. Because VoIP relies on the Internet connection rather than a physical wire from the telephone company, it is important to configure or set up the VoIP service for redundancy. This means programming the…
Read This Article
Building an Information Security Plan
With the increasing frequency of data theft attacks and the recent legislation adopted in states like Massachusetts and Nevada, many companies are facing the task of creating an Information Security Plan. Although the concept itself is not new, until recently, the Information Security Plan was generally only found in larger businesses, or in those with…
Read This Article
5 Cloud Storage Solutions for Small Businesses
Cloud storage has been growing like wildfire over the past few years, offering individuals and businesses the chance to easily store and share files with no strings attached. With many options when it comes to choosing a service for storing and sharing your files remotely, I’ve put together a list of who I see as…
Read This Article
Swiftly Design: Professional Edits to Creative Projects
For businesses that don’t require the attention of a full-time designer but want to avoid the hassle of recruiting and hiring a freelancer, Swiftly offers a reasonable alternative. A subsidiary of 99designs, a graphic and web design Crowdsourcing site reviewed previously, Swiftly has a team of designers ready to deliver edits within a matter of…
Read This Article
Massachusetts 201 CMR 17.00: How Does it Affect You?
On March 1, 2010, the state of Massachusetts joined the ranks of other states like Nevada in enacting strict regulations for all public and private entities that store, transmit or have access to consumer personal information. Massachusetts, unlike other states, took the regulations a step further in mandating that all third party providers who do…
Read This Article
What is Involved in Implementing a VoIP Solution?
For a small business, there are several factors that go into the implementation of an Internet Telephony (aka, VoIP) solution. This presumes that an Internet Telephony Service Provider (ITSP) has already been selected. Implementation factors include the following: Number of users, extensions, and telephones required Existing telephone service (if any) Telephone number porting and number…
Read This Article
Is There a Situation Where a Business Needs Both its PBX and VoIP?
Some businesses may wonder whether they need both their PBX (physical phone system) and VoIP. This is an interesting question. Perhaps it’s helpful to look at it another way: can a business with an existing PBX phone system still use VoIP services? The answer to both this question and the original one is “yes.” For…
Read This Article
Manage Passwords and More in One Place
If you’re like most entrepreneurs, you use the internet every day for a multitude of functions. Whether email, social media, news, or ecommerce, we visit countless websites every day that require you to sign up with an account. But what if you don’t know where to save your passwords or don’t have time to remember…
Read This Article
Is Voice Mail Different with VoIP?
Voice mail has become a very powerful tool for businesses, especially smaller businesses where entrepreneurs are frequently multi-tasking. Is voice mail different when used in a Voice over Internet (VoIP) environment? The answer is both no and yes! Voice mail functions the same as we have become accustomed to over the past years. With a…
Read This Article