Posts by Deborah Sweeney

How to Keep Your Customer Service Sizzling All Summer Long

For many businesses, summers tend to move slowly. The days are longer, the weather is nicer, and most businesses report experiencing a lull during the hotter months. While that’s not necessarily bad, it can still affect how a business runs. Since the end of September marks the end of the fiscal year, having a slower…

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What Do LLCs Need to Know About Operating Agreements?

What comes next after an entrepreneur forms an LLC for their startup? Small business owners may prioritize registering for a trademark or filing for an employer identification number (EIN) next. If you already have obtained these assets, it’s time to look into preparing an operating agreement for your business. What’s An Operating Agreement? An operating…

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5 Manager-isms All Good Bosses Should Avoid

Business management is plagued with stereotypes. Managers are portrayed or seen as incompetent, aloof, or out of touch with the office. Just look at Lumbergh from Office Space, or the Pointy-Haired Boss in Dilbert. Now, for the most part, these are just caricatures of the worst traits in managers and bosses, but there is a…

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What’s the Best Way to Exit a Leadership Role?

In a stunning move on Tuesday April 9th, NBA legend Magic Johnson announced he was stepping down as president of the Los Angeles Lakers in an impromptu press conference. His exit has since been met with a mix of criticism and praise from the press and fans. Johnson further defended his controversial decision in an…

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3 Things Entrepreneurs Need to Know About Corporate Resolutions

Not to be confused with New Year’s resolutions, corporate resolutions are official documents that record formal decisions and actions approved by your board of directors (or members, if you run an LLC) on behalf of the company. If you’ve been tasked with putting these documents together and have never done so before, take a moment…

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4 Reasons to Love Complaints

We all know that one person who loves to complain. It feels as though they always have something negative to say about the food, or the service, or whatever they deem sub-par that evening. As much as this type of person may annoy you personally, small business owners should love the complainer. In fact, embracing…

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What’s in the Secret Sauce of Your Small Business?

What comes to mind when we think about secret sauce? There’s the unexpected flavor, adding a kick to any ordinary recipe, and the mystery of the sauce itself. What’s all in it that makes it taste so good? Some of us may wish that we knew so we could duplicate the sauce for ourselves and…

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Campbell’s Soup Trademarks Chunky: Why It’s A Great Move For The Brand

After years of association, the word “chunky” is now a trademark of the Campbell Soup Company. Campbell’s filed a trademark application to trademark ‘chunky’ in 2018 with the United States Patent and Trademark Office (USPTO). The USPTO approved the request, giving Campbell’s “exclusive right to use the mark on, or in connection with, the goods/services…

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4 Reasons Corporations Are Attractive to Investors

Every new, and established alike, business needs some investors to get their venture off the ground. Without the initial funding, there would be a lot of startups that would never even get to see their first year in business. A small business will need money all throughout its lifetime to stay afloat, but it’s the first batch of…

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