Posts by GoSmallBiz
Friday 5 for July 7th, 2017
The Best Customer Service Line By Shep Hyken What’s the best customer service line you’ve ever heard? Is it empathy for a customer’s problem? An explanation of the problem? A timeline for a solution? In conversation with the… Watch video Red Tape in the Restaurant Biz By ADP If you’re planning on opening your own…
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Friday 5 for June 30th, 2017
Living in a Land of Opportunity By Fran Tarkenton I recently spent two weeks on a beautiful trip to Europe, but I came back home to America with a greater appreciation for our country and the unprecedented opportunities… 6 minute read Manage Customer Expectations By Shep Hyken If you promise something to your customers, you…
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Friday 5 for June 23rd, 2017
How to Get a Business Line of Credit Online By: Constantina Kokenes Unfortunately, banks still approve fewer applications for small business loans than they did before the crash of 2008, making it increasingly difficult to turn to banks for… 6 minute read GSB TV: The 5 Pages You Need on Your Business Website With: Ed…
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GSB TV: The 5 Pages You Need on Your Business Website
You know you need a website. But what structure should that website take? What are the pages you absolutely need to have? That’s one of the most common questions we receive from our members at GoSmallBiz—and on this week’s episode of GSB TV, we bring you the answer! Ed Fox and Edwin Bevens discuss the…
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Friday 5 for June 16th, 2017
To Win You Have to Know How to Lose By Fran Tarkenton A paradox: I think one of the best signs that someone has a good chance to be successful is when they know how to deal with failing. I learned more from losing than I ever did from… 3 minute read Watch Out! Common…
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Friday 5 for June 9th, 2017
GSB TV: Follow These Maxims for Business Success With: Fran Tarkenton and Matt Tarkenton What are the fundamental principles you follow that guide you in your life and in your business? In this session of GSB TV, Matt Tarkenton and Fran Tarkenton talk about some of the… Watch session Are You Multiplying Your Team’s Success…
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GSB TV: Follow These Maxims for Business Success
What are the fundamental principles you follow that guide you in your life and in your business? In this session of GSB TV, Matt Tarkenton and Fran Tarkenton talk about some of the guiding principles that Fran has developed over 77 years, including more than 50 years in business. Following these principles are key to…
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Friday 5 for June 2nd, 2017
GSB TV: How to Thrive with Niche Marketing With: Amanda Adams and Tyler Schmidt Small businesses aren’t necessarily looking to compete directly with the giants of the business world. But with niche marketing, they can zero in on a target buyer and create offerings… Watch session The Best Place to Learn How to Run a…
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GSB TV: How to Thrive with Niche Marketing
Small businesses aren’t necessarily looking to compete directly with the giants of the business world. But with niche marketing, they can zero in on a target buyer and create offerings for that specific type of person in a very targeted way. There is a higher conversion rate with niche marketing with a more manageable number…
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Friday 5 for May 26th, 2017
GSB TV: Mastering Customer Service Over the Phone With: Ricardo Jimenez and Chris Barnes Delivering great customer service over the phone is an important part of providing an outstanding customer experience. Many customers will call in with problems or questions… Watch session Outsourcing? Make Sure Customization is a Priority By Ben Walker What’s the value…
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