Posts by GoSmallBiz

Ask Yourself These 4 Questions Before Starting a Business in 2018 By Deborah Sweeney                              Are you ready to be an entrepreneur in 2018? Maybe you have a side gig you’re ready to turn into a full-time business or you’re excited to own and operate a franchise. You’re ready… 4 minute read Don’t Charge Extra for…

Free Can Be a Great Customer Service Strategy By Shep Hyken Giving away something of value for free can be one of the most effective ways to provide great customer service. The cost of the item or service that you give away can be small… 3 minute read Questions for Your Parental Leave Policy By…

4 Steps to Handling Holiday Stress By Shep Hyken The holidays are meant to be a time of joy, but for many businesses and customers, it’s a time of great stress. Crowds, traffic, and time crunches pile atop one another to create stress… Watch video Keep the Focus on Your Message, Not Your PowerPoint Slides…

Be an Open Door Leader By Fran Tarkenton You win by opening yourself up to new ideas and working with others. On the way up, your door is always open. You’re not isolating yourself from the people and ideas around… 3 minute read Pride is a Prison By Will Adams The problem with pride is…

3 Interview Questions Small Businesses Need to Start Asking Candidates By Deborah Sweeney Common questions like “tell us where you see yourself in five years” are getting chucked aside in favor of meatier inquiries that tell employers much more about the candidate’s… 3 minute read The Benefits of a Lack of Confidence By Will Adams…

7 Steps to Conflict Resolution By Will Adams We all experience conflict throughout our lives. Conflict with colleagues. Conflict with friends. Conflict with family. And that conflict really affects us, it gets inside our heads and gnaws away… 4 minute read Do You Know the Basics About Angel Investors? By ADP Getting a business off…

It’s a Marathon, Not a Spring, When It Comes to Small Business By Deborah Sweeney When you’re actually off to the races at the marathon, you’re in it for the long haul and will keep going until you make it to the end. The same thing goes for being in business! Once… 3 minute read…

Is Your Workplace Derailing Your Productivity and Health? By ADP Your workspace affects your employee productivity—and their health. And while there may be some aspects of your workspace that is negatively impacting your team, many problems… Read article A Process for Learning from Failure By Will Adams I recently lined up someone who I thought…

Making It to Game 7: How Entrepreneurs Can Embrace a World Series Mindset By Deborah Sweeney Athletes embody the kinds of traits that make for becoming great entrepreneurs. Making it to your own version of Game 7 is truly in a league of its own for anyone with a small business… 4 minute read What…

Does Your Team Know the Answers to Your Business’s FAQs? By Shep Hyken                   There are surely questions that you hear a lot in your business. If you run a restaurant, it might be, “What’s the soup of the day?” or, “Is the fish fresh?” But no matter what you do… Watch video Should You Rehire…