Friday 5 for December 8th, 2017


3 Interview Questions Small Businesses Need to Start Asking Candidates

By Deborah Sweeney

Common questions like “tell us where you see yourself in five years” are getting chucked aside in favor of meatier inquiries that tell employers much more about the candidate’s… 3 minute read

The Benefits of a Lack of Confidence

By Will Adams

It’s only when you recognize and accept the fact that you’re not as good at something as you would like to be that you’re able to truly focus on what you need to do in order to improve… 3 minute read

Embrace the Power of Validation in Customer Service

By Shep Hyken

When you and your team have direct interaction with customers, don’t just settle for answering questions and managing complaints. Instead, validate the customer’s decision… Watch video

What Tax Planning Should You Do Before the Year Ends?


With the New Year fast approaching, it’s time to make some final decisions about your tax plan for the year. Learn what you should be looking at and doing if you’re focused on… Read article

Serving on a Corporate Board

By Bill Wortman

Serving on a local organization’s board of directors can be particularly beneficial if your products or services are geared toward people in your area. As a board member, you’ll be… 2 minute read


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