Friday 5

Leave a Review! By Shep Hyken When you’re preparing to make a purchase, what’s one of the first things you do? For many people, the answer is to look at reviews online. And the same is true for your customers, who want to know… Watch video Legislation and Regulation Updates By ADP Business owners are…

How an Athletic Mindset Leads to Entrepreneurial Success By Deborah Sweeney In this difficult time, I find there are many athletic aspects of entrepreneurship. These aspects impact our performance. They keep us going despite the many obstacles ahead and uncertainty… Read article Preparing for 2020 Year End Reporting By ADP So many things have already…

Calculating Customer Retention Rates By Shep Hyken It’s important to get a customer…but it’s also important for your business to keep the customers you get, so that they continue doing business with you and coming back again and again! So do you know… Watch video Using Tech in Hiring and Recruiting By ADP Technology is…

Hidden Subscription Models By Shep Hyken One of the great benefits of the subscription model for a business is that you have predictable revenue, coming every month from your customers. You have to prove to those customers that you… Watch video Myths About Workers’ Compensation Insurance By ADP How much do you know about workers’…

Covid-19 and Employee Relocation By GoSmallBiz Employee relocation is an important factor for businesses looking to hire and manage talented employees. But as with so many other things, Covid-19 has caused significant disruption… Read article Creating an Amazing Experience By Shep Hyken Have you ever had a truly amazing experience as a customer? One where…

Why Your Business Needs to Conduct a Competitive Analysis By Taylor Hughes Whenever a business owner is uncertain of a next step in any aspect of their business, especially when times of hardship are being experienced across the country, it is important to understand… Read article Rules vs. “Rules” By Shep Hyken In any business,…

How Small Businesses Can Show Employees They’re Valued During COVID-19 By Deborah Sweeney Giving your cell phone number to your employees may be a small gesture. However, it goes a long way in showing how much you value your team and their hard work. As employees continue to work… Read article Adapting Your Employee Benefits…

Paycheck Protection Program Goes into Overtime By Taylor Hughes On Saturday July 4, 2020, the President signed the “PPP Extension Act” into law. On Monday, July 6, the SBA’s Paycheck Protection Program resumed accepting loan applications. If you have not yet… Read article Lasting Changes from Coronavirus Responses By ADP Businesses across the country have…

Update Your GoSmallBiz Mobile App We’ve made some recent updates to the GoSmallBiz mobile app, available on the App Store and Google Play. If you do not have automatic updates turned on, please update your app to ensure the best possible experience! The Balance of Building Trust By ADP A culture of trust in your…

Last Call for PPP Loan Applications, Use the SBA’s Lender Match Tool By: Taylor Hughes Small business owners who are considering, but have not yet applied for, a PPP loan should utilize the SBA’s Lender Match Tool as soon as possible, and no later than Friday, June 26, 2020. While… Read article Take a Trip…