Friday 5 for August 28th, 2020


Leave a Review!

By Shep Hyken

When you’re preparing to make a purchase, what’s one of the first things you do? For many people, the answer is to look at reviews online. And the same is true for your customers, who want to know… Watch video

Legislation and Regulation Updates


Business owners are responsible for keeping up with all kinds of regulations and laws that are constantly changing—and more so than ever during the Covid-19 pandemic, as new guidelines and… Read article

Small Business in the News

By GoSmallBiz

What should a busy small business owner pay attention to? We’ve got you covered, with the most important news for small business owners, the most interesting features about… Read article

Innovation Builds on the Past

By Fran Tarkenton

I was surprised to learn that the idea for the phonograph started out with another invention, for which Edison filed a patent on March 13, 1876. In the patent papers, he called it an… Read article

Partial Customer Satisfaction

By Shep Hyken

Customers want choice. For many businesses, an important aspect of keeping customers happy is giving them options to tailor the product or service to their liking… Read article

GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.