Friday 5

Business Mentoring: Why Emotions Matter With: Joan Kingsley and Fran Tarkenton The most common management tactic is based on fear, but playing on the fear emotion has very real consequences for how people behave. Emotions matter, and affect everyday… Watch episode Free Can Be a Great Customer Service Strategy By: Shep Hyken Giving away something…

Paid Vacations: A Guide for Small Businesses By: ADP While employers are not required to provide employees with paid vacations, most offer at least some vacation time. In fact, according to the BLS, more than 90% of full-time employees… 5 minute read Small Biz Stories: The Evolution of a Brand By: Dan Fontaine Brands don’t…

Small Business Stories: Branding for B2B Business By: Dan Fontaine If you think branding isn’t important for a B2B business, think again. In the past, a lot of B2B marketers didn’t pay as much attention to branding, but in today’s market where it’s easy for… 2 minute video An Amazing Customer Service Story: The Human…

New Overtime Rules Proposed: What You Need to Know By: ADP The Department of Labor (DOL) issued proposed changes to the overtime exemptions under the Fair Labor Standards Act (FLSA). The proposal would make substantial increases to… 5 minute read Is Customer Service Getting Worse? By: Shep Hyken Customers expect more than ever before when…

4 Keys to Entrepreneurial Independence By: Fran Tarkenton Entrepreneurship is all about declaring your independence and boldly stepping into the unknown. We start businesses to be our own boss, and to pursue our own dream instead of following… 6 minute read Best of Business Mentoring: Supporting New Entrepreneurs with Jim Flannery With: Fran Tarkenton and…

Register for Our Webinar: Do I Have to Pay My Employees for That? By: ADP Do I have to pay employees for unauthorized overtime? Do I have to pay them for off-the clock work? These are some of the most popular wage and hour questions received… Register Now How to Handle Customers Who Aren’t Worth…

NFL Hall of Famer Fran Tarkenton is recruiting entrepreneurs By: CNN Money Fran Tarkenton is always looking for aspiring entrepreneurs. And when he finds them, there’s a good chance the Hall of Famer will hand over a scholarship to the Tarkenton Certificate… 3 minute read Our Partner NOW Corp is Providing Funding to Grow for…

Interview with Meryl Moss on BookTrib Live By: Fran Tarkenton One of the most fun interviews I’ve ever done came last week, with Meryl Moss on BookTrib Live Chat. We were able to talk about important things for entrepreneurs, recent graduates… See interview ADP Can Help You Through the Employment Journey By: ADP This infographic illustrates…

Press Release: GoSmallBiz.com has joined with ADP to offer small business payroll, tax and HR solutions By: GoSmallBiz Small business owners can easily access the operational resources and support they need to run and grow their businesses thanks to a new relationship between GoSmallBiz.com and ADP… 3 minute read Business Mentoring Preview: Value the Customer…

Do You Know, Like, and Trust Your Customers? By: Shep Hyken Business is all about relationships. Your customer relationships may fall on various levels, but at a minimum, customers should be able to count on you… 3 minute read Business Mentoring Series: Learn Your Business First With: Jonathan Pascual and Fran Tarkenton If you have…