Friday 5 for the Week of August 3, 2015
Business Mentoring: Why Emotions Matter
With: Joan Kingsley and Fran Tarkenton
The most common management tactic is based on fear, but playing on the fear emotion has very real consequences for how people behave. Emotions matter, and affect everyday… Watch episode
Free Can Be a Great Customer Service Strategy
By: Shep Hyken
Giving away something of value for free can be one of the most effective ways to provide great customer service. The cost of the item or service might be small for you, but… 3 minute read
Small Biz Stories: Can Entrepreneurship Be Taught?
By: Dan Fontaine
There are many different paths to becoming an entrepreneur, and the question of whether you can teach someone to become one is important for encouraging the growth and… 3 minute video
Start with a Winning Culture
By: Fran Tarkenton
In the end, it’s the culture that matters. Culture trumps strategy and ability. In business, I’ll bet on a group of people who are working together and focused on moving as a team… 3 minute read
Should I Lend Money to a Friend?
By: Ted Jenkin
You get a call and a question comes out of left field: “I know things have gone well for you in your business career, and I’ve hit a tough patch in life. Do you think you could loan… 4 minute read
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