Friday 5 for the Week of July 13th, 2015

July 17, 2015 // GoSmallBiz

New Overtime Rules Proposed: What You Need to Know

The Department of Labor (DOL) issued proposed changes to the overtime exemptions under the Fair Labor Standards Act (FLSA). The proposal would make substantial increases to… 5 minute read

Is Customer Service Getting Worse?

By: Shep Hyken

Customers expect more than ever before when it comes to customer service. If you want to compete and succeed, you have to raise the bar and deliver a better customer experience… 3 minute read

Best of Business Mentoring: The Secrets of Tax Season with Ted Jenkin

With: Fran Tarkenton and Ted Jenkin

Ted Jenkin is the co-CEO of oXYGen Financial, a financial services business focused on giving financial advice to the X & Y Generations. Ted and Fran talked about the best ways for business… Watch previews

Small Biz Stories: How to Find New Business

By: Dan Fontaine

Every company needs to find new business. But not every company uses the same approach to do it. Simms Jenkins of BrightWave Marketing talks in this interview about his team’s… 3 minute video

Preserve the Meritocracy

By: Fran Tarkenton

I’m a true believer in meritocracy. When we have competition and meritocracy, things work. We get more creativity and innovation and growth, and it creates value and a better life… 3 minute read

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