Friday 5

3 Mindset Secrets to Achieving Small Business Success By Deborah Sweeney Some of the best-kept secrets to success all have to do with your mindset. Rather than leave it up to making the right moves or connections, here’s how you can shift your mental state right now to… Read article Concern, Influence, and Control By…

Do You Treat All Customers Equally? By Shep Hyken Do we treat all customers equally? Or are some customers treated, well, a little more equally? I see businesses all the time that provide better service to customers who come by more often or… Watch video How to Deal with Anger in Business By Will Adams No matter…

Don’t Disown Your Failures By Fran Tarkenton In my experience, on the field, in the huddle, in the locker room, in the marketplace, in the venture capital meeting, and even at the cocktail party, almost no one is willing to talk about failure, its pain, its benefits… Read article Understand the Why Behind the What…

3 Leadership Lessons ‘Treps Can Learn from Watching the World Cup By Deborah Sweeney So many leadership lessons can be found in watching a single football (or soccer, as we know it in the United States) match in the FIFA World Cup. If you’re an entrepreneur who hasn’t made… Read article Are Your Customers at…

When You Have Something Nice to Say, Say It! By Will Adams Compliments positively impact the people who receive them, as well as the people who give them. When we take the focus off of our own lives, our responsibilities, wants, needs, and desires… Read article Your Employee Experience Will Impact Your Customer Experience By…

7 Signs That You Have an Ego Problem By Will Adams On its face, having an ego isn’t necessarily a bad thing. But an unchecked ego can overpower and devour a leader’s humility and his or her willingness to learn, to be challenged, and to trust others… Read article What Does “I’m Sorry” Really Mean?…

Book Review: Co-Create, by David Nour By Fran Tarkenton You have to disrupt yourself, or else someone else is going to disrupt your business for you. That’s a consistent theme that David Nour, growth strategist and author of the best-seller… Read article Inspiring Yourself to Action By Will Adams In my nearly 20-year professional career,…

You’re Not “Too Busy” By Will Adams Many people wear their “busyness” as a badge of honor. To be busy is to be important, in-demand, needed, relevant. But here’s the truth: no one is ever “too busy.” We just have a lot of choices to make about… Read article Kidpreneurs: Protect Your Lemonade Stand with…

5 Rules to Make Your Gifts Unforgettable By Will Adams If you’re going to go through the effort and expense of giving a gift to people who matter the most to you, you want those gifts to be absolutely unforgettable. The next time you’re in the gift-giving spirit, follow… Read article Is Your Loyalty Program…

Sales Partnerships vs. Ownership Partnerships By Fran Tarkenton Partnerships are important, but it’s important to be very careful before entering into an ownership partnership. Ami Kassar, author of The Growth Dilemma, encourages anyone going into an ownership partnership… Watch video Listen with Empathy By Will Adams Listening with empathy is a skill. It takes practice. And like…