Friday 5 for July 27th, 2018
Do You Treat All Customers Equally?
By Shep Hyken
Do we treat all customers equally? Or are some customers treated, well, a little more equally? I see businesses all the time that provide better service to customers who come by more often or… Watch video
How to Deal with Anger in Business
By Will Adams
No matter what you or I have been told, business isn’t just business. Business can be just as personal as other aspects of our life. This is especially true for entrepreneurs, whose entire livelihood is dependent… Read article
Taking a Positive Approach to Employee Discipline
By ADP
Are your employee discipline policies focused on punishment, or are you more focused on offering positive guidelines? Done right, a more positive approach to employee discipline can improve morale… Read article
Innovation Builds on the Past
For a solid example of true innovation, we can do no better than to turn to the most prolific innovator in American history, Thomas Alva Edison, who was awarded a record 1,093 U.S. patents, including… Read article
Motivating Salespeople
By Bill Wortman
Certainly there needs to be accountability and performance evaluation measures in place, but good motivation by management is always rooted in reward systems rather than fear in the workplace… Read article
