Friday 5 for July 13th, 2018


3 Leadership Lessons ‘Treps Can Learn from Watching the World Cup

By Deborah Sweeney

So many leadership lessons can be found in watching a single football (or soccer, as we know it in the United States) match in the FIFA World Cup. If you’re an entrepreneur who hasn’t made… Read article

Are Your Customers at Risk of Switching?

By Shep Hyken

Customers want and expect better customer service than ever before—because we taught them to. Customers don’t just compare your business’s service to your direct competitors; they compare… Watch video

Ways for Small Businesses to Outsource Functions


In a small business, there are all kinds of responsibilities and requirements. Sometimes, the best way to do things is to focus on what you do best, and outsource other functions to professionals who… Read article

Pricing Strategy: Factors to Consider

By Matt Tarkenton

How to price your product or service is a critical decision that your small business must make and will directly determine your ability to succeed in an uncertain economic environment. If you set a high price… Read article

Business Interruption Insurance and Vehicles

By Bill Wortman

Vehicle insurance policies typically include a form of vehicle rental coverage that pays for a replacement vehicle during the repair period; however, you should consult your business insurance agent… Read article


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