Posts by GoSmallBiz

Is Your Workplace Derailing Your Productivity and Health? By ADP Your workspace affects your employee productivity—and their health. And while there may be some aspects of your workspace that is negatively impacting your team, many problems… Read article A Process for Learning from Failure By Will Adams I recently lined up someone who I thought…

Making It to Game 7: How Entrepreneurs Can Embrace a World Series Mindset By Deborah Sweeney Athletes embody the kinds of traits that make for becoming great entrepreneurs. Making it to your own version of Game 7 is truly in a league of its own for anyone with a small business… 4 minute read What…

Does Your Team Know the Answers to Your Business’s FAQs? By Shep Hyken                   There are surely questions that you hear a lot in your business. If you run a restaurant, it might be, “What’s the soup of the day?” or, “Is the fish fresh?” But no matter what you do… Watch video Should You Rehire…

How to Invest Time in Your Team By Will Adams                          You might be looking at your business’s team and wondering where to invest your time—how to identify the people you should be spending the most time on. The 10-80-10 Principle… 3 minute read Stop Going Through the Motions By Shep Hyken Have you ever seen…

4 Female Athletes Successfully Embracing Entrepreneurship By Deborah Sweeney All throughout October, female entrepreneurs everywhere are celebrating National Women’s Small Business Month. There are more than 11 million woman-owned businesses… 4 minute read Pay Attention to Passive Job Seekers By ADP When we’re looking to hire a new employee, many of us focus on active job…

When Should You Pick Up the Phone? By Will Adams Professionally, email has become many people’s favorite way of communicating—myself included. But it raises the question, when should you pick up the phone and call someone instead… 4 minute read Prepare for National Customer Service Week By Shep Hyken National Customer Service Week is coming…

Avoid These Deal-Killing Phrases By Will Adams Even the slightest mistake in word choice can turn a prospect or client off. The words we choose can make or break a deal, which means we spend a lot of time thinking about the words… 3 minute read Don’t Make These Common Tax Mistakes! By ADP Taxes…

5 Ways to Prep Small Businesses Facing Natural Disasters By Deborah Sweeney If there’s a severe storm or major weather trouble on the horizon, don’t leave your customer base in the lurch. Establish a crisis communications plan for how you will deliver disaster… 4 minute read Be Authentically You By Will Adams If you dress,…

How to Achieve Peak Performance By Fran Tarkenton I would have to think that most people are interested in peak performance, whether it be individually, as a team, or as a business. How do we, in the most stressful situations, perform… 2 minute read Is Your Mindset Above the Line? By Will Adams “Leadership is…

Ask Your Customers the Extra Question By Shep Hyken Customers may ask you a lot of questions, but they don’t always know the right questions to ask. And even if you give them answers to all the questions they ask, if you leave… Watch video The Lost Art of the Handwritten Thank You Note By…