Friday 5 for September 29th, 2017


When Should You Pick Up the Phone?

By Will Adams

Professionally, email has become many people’s favorite way of communicating—myself included. But it raises the question, when should you pick up the phone and call someone instead… 4 minute read

Prepare for National Customer Service Week

By Shep Hyken

National Customer Service Week is coming up soon, the first week in October. It’s a great time to think about what it is that makes for good customer service! In truth, it’s… Watch video

The Benefits Employees Want


Employees and candidates aren’t just looking at salary and wage numbers. They’re considering the broad array of benefits that you’re offering. It’s important to offer benefits that appeal… Read article

The Thrill of Entrepreneurship

By Fran Tarkenton

’m so thankful for the opportunity to be an entrepreneur. It’s an experience unlike any other. I hope that everyone who runs their own business gets to feel that same excitement, because… 2 minute read

Business Name and Domain Name Change

By Bill Wortman

There are several things to consider when transitioning from one company and domain name to another. A business that changes its name can notify the IRS of the name change by… 3 minute read

GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.