Posts by GoSmallBiz
GSB TV: Demonstrating Customer Appreciation
Have you ever put effort into something only to feel unappreciated? If you don’t treat your customers right, they could very well feel the same way. In fact, 68% of customers will leave a company when they feel unappreciated. In this session of the GSB TV Customer Service Show, Ricardo Jimenez and Rachel Baker talk…
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Friday 5 for April 14th, 2017
How to Get Equipment Loans By Constantina Kokenes How can you secure the funds needed to purchase or repair equipment when your cash flow won’t support it? Here is a closer look at the options available to business owners… 6 minute read GSB TV: Do Less, Better With: Will Adams and Matt Tarkenton We all…
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GSB TV: Do Less, Better
We all struggle with productivity, and how to get more done. On this week’s session of the GSB TV Leadership Show, Matt Tarkenton and Will Adams talk about productivity hacks based on the concept of Essentialism. The whole idea is to do less, better. Contemporary society rewards multitasking, but the most successful people understand the…
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Friday 5 for April 7th, 2017
GSB TV: Making the Most of Sales Promotions With: Chris Barnes and Tyler Schmidt With a smart use of promotional strategies, your business can find new customers and new streams of revenue. Learn the difference between the main categories of promotions and… Watch session You Don’t Need Super-Salesmanship By: Fran Tarkenton For years, ever since…
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GSB TV: Making the Most of Sales Promotions
A promotion is a short-term offer used to generate sales, roll out a new product, and do many other things. On this session of the GSB TV Sales & Marketing Show, Chris Barnes and Tyler Schmidt briefly look at different types of promotions and how they are best used. They also discuss the difference between…
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Friday 5 for March 31st, 2017
Refuse to Accept Defeat! By Fran Tarkenton When I was preparing to enter the NFL in 1961, I was 6’0”, 185 pounds, and a third-round draft choice. The reason I was taken in the third round was because they didn’t think I was… 4 minute read The Power of Team Emotional Intelligence By ADP You…
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Friday 5 for March 24th, 2017
The Power of Recurring Revenue By: Fran Tarkenton Recurring revenue is the greatest model for a business that I know, when you have recurring income and people continuing to come back and buy the product again and again and… 3 minute read GSB TV: Get the Most Out of Content Marketing With: Ed Fox and…
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GSB TV: Get the Most Out of Content Marketing
Content marketing helps your business build trust and credibility with customers and prospects. On this session of the GSB TV Digital Marketing Show, Ed Fox and Edwin Bevens talk about how you can get the most out of content marketing in your business. By anticipating customers’ needs and providing value to people first, you can…
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Friday 5 for March 17th, 2017
GSB TV: Quick Tips for Better Customer Service With: Rachel Baker and Ricardo Jimenez Everyone has had good and bad experiences in customer service—whether as the customer service representative or simply as the customer. How that experience… Watch session What I Learned About Business from the Cofounder of Waffle House By: Fran Tarkenton Earlier this…
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GSB TV: Quick Tips for Better Customer Service
This week on the GSB TV Customer Service Show, Rachel Baker and Ricardo Jimenez look at four important parts of a great customer service strategy. Everyone has had good and bad experiences in customer service—whether as the customer service representative or simply as the customer. How that experience goes can make or break the relationship…
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