Posts by GoSmallBiz

What Do LLCs Need to Know About Operating Agreements? By Deborah Sweeney A written operating agreement gives your LLC structure, defines the roles and responsibilities of its members, and outlines regulations for necessary business procedures. These may otherwise… Read article What to Do When You Hire Seasonal Employees By ADP Many small businesses rely on…

Keep Open Communication to Keep Customers By Shep Hyken Sometimes customers just…disappear. One day they were doing business with you, and everything seemed great, but then they just stopped coming. We always assume that if a customer… Watch video How Transparent is Your Compensation? By ADP                       A more transparent compensation process can help your business…

The One Thing Your Business Idea Needs By Fran Tarkenton I’ve had plenty of brilliant ideas that were perfect in every way except for one tiny little detail: these brilliant ideas failed to actually attract a customer outside of immediate family, friends… Read article What Will Work Look Like in the Future? By ADP What…

Why Relationships Matter By Fran Tarkenton The most important thing in my life has been the value of relationships. But what does building great relationships really mean? It starts by treating people with respect. Not just the people who… Read article Try Creative Problem Solving By Shep Hyken So you found a solution to your…

What’s the Best Way to Exit a Leadership Role? By Deborah Sweeney Magic Johnson’s departure from the Lakers raises the question: Is there a good way to exit a leadership position? No matter what level of leadership you’re at, here’s what you should do before bidding farewell… Read article An Incredible Brand Promise By Shep…

The Power of Bootstrapping By Fran Tarkenton If you get a loan from a bank or any other institution, you have to pay them back. If you don’t know how you’re going to pay them back, you don’t need to get that loan. If I have my own money in the venture… Read article Do…

Scrambling and the Refusal to Accept Defeat By Fran Tarkenton Rather than look for excuses, look for creative and innovative ways to be able to get your job done. The lesson applies just as much to a small business as it does to a professional athlete… Read article Do You Act Your Core Values? By…

The One-Question Customer Survey By Shep Hyken Getting feedback from your customers is an invaluable way to learn about how you’re really doing. But how do you actually get customers to respond to surveys? It comes down to two things… Watch video How Exit Interviews Can Increase Retention By ADP Keeping your talented employees is…

A Promise to Your Customers By Shep Hyken What personal promises are you making to your customers? I talked about my friend, Dr. Neil Baum, in a recent video. There’s another great lesson we can learn about business from the way he runs… Watch video Finding Your Confidence By Fran Tarkenton We might like to…

Beyond Women’s History Month: Keeping the Conversation Going for Women Entrepreneurs By Deborah Sweeney March is Women’s History Month, a celebration of great women who made courageous strides forward and paved the way for the next generation. I can’t wait to read more about inspiring female entrepreneurs… Read article Are You Taking Advantage of the…