Posts by GoSmallBiz
Friday 5 for September 4th, 2020
Don’t Miss the Chance to WOW! By Shep Hyken The key to providing a great customer experience is to be a little better than average, all the time, in every way. But every so often, a chance to provide one of those famous “WOW” moments… Watch video Communicating During Benefits Season By ADP With many…
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Small Business in the News: September 2, 2020 Edition
It’s been another action-packed week for small businesses, with so many things to keep up with—in addition to your responsibilities actually running the business! We’ve collected some of the most important, informative, and insightful stories of the week for your to read and stay up to date on news and trends affecting small business! The…
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Friday 5 for August 28th, 2020
Leave a Review! By Shep Hyken When you’re preparing to make a purchase, what’s one of the first things you do? For many people, the answer is to look at reviews online. And the same is true for your customers, who want to know… Watch video Legislation and Regulation Updates By ADP Business owners are…
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Small Business in the News: August 26, 2020 Edition
What should a busy small business owner pay attention to? We’ve got you covered, with the most important news for small business owners, the most interesting features about modern small business, and the most useful trends and insights! Virus Aid Reached More Small Firms in Last Weeks, New Data Show (Washington Post) Fed Has Only…
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Friday 5 for August 21st, 2020
How an Athletic Mindset Leads to Entrepreneurial Success By Deborah Sweeney In this difficult time, I find there are many athletic aspects of entrepreneurship. These aspects impact our performance. They keep us going despite the many obstacles ahead and uncertainty… Read article Preparing for 2020 Year End Reporting By ADP So many things have already…
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Small Business in the News: August 20th, 2020 Edition
Another week, another busy time for small businesses. In the midst of the Covid-19 pandemic, entrepreneurs and business owners continue to innovate and find creative solutions to run safely and successfully. Check out the articles behind the headlines below for some of the top news, features, and insights for small business this week! Postal problems…
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Friday 5 for August 14th, 2020
Calculating Customer Retention Rates By Shep Hyken It’s important to get a customer…but it’s also important for your business to keep the customers you get, so that they continue doing business with you and coming back again and again! So do you know… Watch video Using Tech in Hiring and Recruiting By ADP Technology is…
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Small Business in the News: August 13, 2020 Edition
What’s the most important news for small business owners right now? And what trends and insights do small business owners need to be aware of? We’ve got some of the most important headlines for you, all gathered in one place! In a bleak economy, these companies are flourishing (Washington Post) To Withhold or Not: Trump’s…
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Friday 5 for August 7th, 2020
Hidden Subscription Models By Shep Hyken One of the great benefits of the subscription model for a business is that you have predictable revenue, coming every month from your customers. You have to prove to those customers that you… Watch video Myths About Workers’ Compensation Insurance By ADP How much do you know about workers’…
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Small Business in the News: August 5, 2020 Edition
What’s the latest news for small business? We’ve got you covered, with the top headlines impacting small business, insight for small business owners, and trends in the small business market! Remote work really does mean longer days–and more meetings (Washington Post) CEOs Warn Congress of Small Business Failures Without More Aid (Bloomberg) 82% of Shoppers…
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