Friday 5 for September 18th, 2020
The Upside of Boring
By Shep Hyken
The same thing happening over and over again…does that sound boring to you? Maybe it’s boring, but when it comes to the customer experience, boring can be good! If you are able to deliver… Watch video
The Science of Motivation
By ADP
Were you aware of the historical links between HR and the U.S. military? The armed services have been a key contributor to the science that goes into organizational psychology, helping to… Read article
Small Business in the News
By GoSmallBiz
Wondering what’s new in the world of small business? What news and reports have come out that could impact you? Trends that you should know about? Insights that you might be… Read article
Focus on Key Performance Indicators
To succeed in business, you need to see the signs. The signs are reality. It’s true in business the same way that it is true in sports, relationships, or any other part of life. But what does it mean to… Read article
The Reasonable Person Principle
By Chris Barnes
In any group of people, whether it is family members, close friends, or business colleagues, misunderstandings and disagreements are sure to occur. Handling these situations can… Read article
