Friday 5 for September 18th, 2020


The Upside of Boring

By Shep Hyken

The same thing happening over and over again…does that sound boring to you? Maybe it’s boring, but when it comes to the customer experience, boring can be good! If you are able to deliver… Watch video

The Science of Motivation


Were you aware of the historical links between HR and the U.S. military? The armed services have been a key contributor to the science that goes into organizational psychology, helping to… Read article

Small Business in the News

By GoSmallBiz

Wondering what’s new in the world of small business? What news and reports have come out that could impact you? Trends that you should know about? Insights that you might be… Read article

Focus on Key Performance Indicators

By Fran Tarkenton

To succeed in business, you need to see the signs. The signs are reality. It’s true in business the same way that it is true in sports, relationships, or any other part of life. But what does it mean to… Read article

The Reasonable Person Principle

By Chris Barnes

In any group of people, whether it is family members, close friends, or business colleagues, misunderstandings and disagreements are sure to occur. Handling these situations can… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.