Friday 5 for September 4th, 2020


Don’t Miss the Chance to WOW!

By Shep Hyken

The key to providing a great customer experience is to be a little better than average, all the time, in every way. But every so often, a chance to provide one of those famous “WOW” moments… Watch video

Communicating During Benefits Season


With many businesses still operating remotely, communication is different than we’re used to. Especially as we enter benefits enrollment season, it is crucial that employers are careful to… Read article

Small Business in the News

By GoSmallBiz

It’s been another action-packed week for small businesses, with so many things to keep up with—in addition to your responsibilities actually running the business! We’ve collected… Read article

What Do LLCs Need to Know About Operating Agreements?

By Deborah Sweeney

An operating agreement is a document that defines how an LLC is run. Depending on the type of LLC you incorporate as, which can range from single member to member-managed, you may… Read article

GoSmallBiz Labor Day Holiday

In recognition of the Labor Day holiday, GoSmallBiz’s offices will be closed on Monday, September 7, 2020. We will reopen on Tuesday, September 8. Any messages left with our support team will be returned when we reopen. Enjoy the holiday weekend!


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.