Startup
Is Business VoIP Different From Residential VoIP?
Voice over Internet Protocol (also known as VoIP) is used for both residential as well as business services. The underlying technology is the same regardless, just as it was with traditional telephone service. In both instances, there is a telephone number that can be used for incoming calls and the ability to place outgoing calls.…
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What is Involved in Implementing a VoIP Solution?
For a small business, there are several factors that go into the implementation of an Internet Telephony (aka, VoIP) solution. This presumes that an Internet Telephony Service Provider (ITSP) has already been selected. Implementation factors include the following: Number of users, extensions, and telephones required Existing telephone service (if any) Telephone number porting and number…
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Is There a Situation Where a Business Needs Both its PBX and VoIP?
Some businesses may wonder whether they need both their PBX (physical phone system) and VoIP. This is an interesting question. Perhaps it’s helpful to look at it another way: can a business with an existing PBX phone system still use VoIP services? The answer to both this question and the original one is “yes.” For…
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How do I Decide on a Business Phone System?
Without the ability to communicate effectively with customers, employees, suppliers, partners, and investors, businesses can’t operate. This is especially true for small businesses and entrepreneurs. Although technology is changing rapidly, the telephone is still the most important device today for doing business. As a small business person, how do you determine what business phone system…
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How do I Plan for Growth Without Overspending Now on a Phone System?
One of the hardest parts in building a business plan to start or grow an existing small business is getting the assumptions right, especially for the costs of doing business. Depending on the nature of your operation, one of the big questions involves phone service. How do you balance the need to plan for growth…
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What Sort of Internet Connection is Required for VoIP Service?
For anyone, including small businesses, to use Internet telephone service, they must, logically, be connected to the Internet. As a rule of thumb, old style dial-up Internet is not desirable. The speed at which the information flows back and forth is referred to as “bandwidth.” For many Internet subscribers, this bandwidth is measured as download,…
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What Exactly is a Virtual Office?
For those of us involved in the creation and growth of voice communications services using the Internet, we have known for some time that real value was to be accrued not by the mega-corporations but by the small businesses seeking ways to level the playing field with the “big guys” and carve out a niche…
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