Why_You_Need_An_Employee_Handbook

Consultant’s Corner: Why You Need an Employee Handbook

Question: I run a small business and have less than 10 employees. Why should I have an employee handbook? An effective employee handbook that lays out all company policies can be a great benefit to your small business. Although there’s no kind of legal requirement forcing you to develop a handbook, experts have found that…

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Friday_Five_2015

Friday 5 for April 5th, 2019

Scrambling and the Refusal to Accept Defeat By Fran Tarkenton Rather than look for excuses, look for creative and innovative ways to be able to get your job done. The lesson applies just as much to a small business as it does to a professional athlete… Read article Do You Act Your Core Values? By…

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Do You Act Your Core Values?

Lots of people talk about core values. But are you acting on your core values? If you’re just writing them down without acting on them, it’s just a writing assignment. For core values to really work, you have to understand and consider how they tie into your daily behavior, filtering (to use a great metaphor…

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C_Corporation_Pros_and_Cons

3 Things Entrepreneurs Need to Know About Corporate Resolutions

Not to be confused with New Year’s resolutions, corporate resolutions are official documents that record formal decisions and actions approved by your board of directors (or members, if you run an LLC) on behalf of the company. If you’ve been tasked with putting these documents together and have never done so before, take a moment…

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Scrambling and the Refusal to Accept Defeat

When I was preparing to enter the NFL in 1961, I was 6’0”, 185 pounds, and a third-round draft choice. The reason I was taken in the third round was because they didn’t think I was good enough to play. If you play quarterback at a big school like the University of Georgia and you’re…

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The Challenge of Defining Corporate Culture

Everyone likes to talk about the importance of culture in their business, but it isn’t always clearly defined. Here’s a definition you can use: “Culture is the shared system of beliefs, values and practices that drive your success.” While this might seem a bit abstract, putting in the hard work to define your organization’s culture…

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Consultant’s Corner: Protecting Your Business Methodology

Question: I’m a professional fundraiser for nonprofit organizations. My clients sign one-year contracts. How do I protect my ideas (e.g., fundraising strategies, event ideas, etc.) when a contract ends and the client implements my methodology themselves? Generally speaking, your fundraising contracts should include terms and clauses that explain the ownership and permitted use of any…

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Friday_Five_2015

Friday 5 for March 29th, 2019

The One-Question Customer Survey By Shep Hyken Getting feedback from your customers is an invaluable way to learn about how you’re really doing. But how do you actually get customers to respond to surveys? It comes down to two things… Watch video How Exit Interviews Can Increase Retention By ADP Keeping your talented employees is…

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4 Reasons to Love Complaints

We all know that one person who loves to complain. It feels as though they always have something negative to say about the food, or the service, or whatever they deem sub-par that evening. As much as this type of person may annoy you personally, small business owners should love the complainer. In fact, embracing…

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Building_A_Team_Through_Shared_Goals

Building a Team Through Shared Goals

For any business to succeed, you have to build a team that works together. That team includes you as the business owner, any employees you have, your vendors, your partners—everyone who is part of running your business. When it comes to building that team, although talent is important, a cohesive group that sticks together is…

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