Keep Up with the Latest Workforce Trends

Everything in life is constantly evolving and changing. The workforce is no different! Your employees will develop new expectations, different wants and desires, and changed priorities. Keeping up with the latest workforce trends will help you attract and retain the best talent for your team. In our latest article, we examine some of these latest […]

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Earning Your Customers’ Trust

Trust is the foundation for great relationships. So how much do your customers really trust you? To build that trust, you need to deliver a predictable, consistent experience, every time. When your customers have confidence that you’ll take care of them, then you’re on your way. In this week’s video, I share some examples of […]

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Friday 5 for February 1st, 2019

Don’t Just Keep Up—Stand Out! By Shep Hyken Making sure that you’re keeping up with what your competitors are doing is a good start, but directly going head-to-head might not be the best strategy. Instead, find ways you can stand out—be different… Watch video You Can Get a Tax Credit for Hiring a New Employee! […]

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Don’t Miss Out on What Could Be Your Signature Idea

Newly elected baseball Hall of Famer Mariano Rivera is known for many things: Holding the all-time career saves record. Winning 5 World Series championships with the New York Yankees. Setting a host of playoff relief records. And last week, those accomplishments made him the first player ever unanimously elected the Baseball Hall of Fame. I […]

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Don’t Just Keep Up—Stand Out!

Making sure that you’re keeping up with what your competitors are doing is a good start, but directly going head-to-head might not be the best strategy. Instead, find ways you can stand out—be different. What can you do that the competition isn’t doing? You want to stand out and be different—as long as the thing […]

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Friday 5 for January 25th, 2019

Why Case Studies Matter for Small Businesses By Deborah Sweeney Small businesses may operate on a modest scale, but that doesn’t mean they don’t have key takeaways, strategies, and stories of their own to share. Debating if you should make room for case studies… Read article Are You Guilty of These Convenience Infractions? By Shep […]

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