Start Talking About Failure

The taboo against uttering the F-word—failure—grows stronger the closer you get to the top. In the mailroom, or in mid-management, you can bet they talk about problems in the business all the time. But as you rise to the C-suites, you find executives who think they have to hide behind the pretense that they are […]

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How to Build a Productivity Strategy

In any small business, there is a mountain of tasks that need to be done—some right now, some yesterday, and some down the road. Some are critically important; some would be nice but are not essential. Some are things only one person can do; some can be done by anyone on the team. To help […]

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Fundamentals of Customer Loyalty

Every company wants to build customer loyalty, but saying it doesn’t make it so. What are the common approaches of businesses that have succeeded in creating the kind of lasting loyalty that brings customers back again and again? I’ve got 5 specific things to keep in mind, from your product to your outlook in every […]

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Friday 5 for December 21st, 2018

See the Signs: Why Attention to Every Detail Matters By Fran Tarkenton One of my most trusted mantras throughout my life has been that we all have to read the signs. The signs are everywhere. The signs are reality. If we look at reality, at what is happening around us, then we can… Read article […]

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8 Tips for Startup Success

If you’re anything like most entrepreneurs, you love the idea of the startup. It’s always an exciting time to be in the startup phase of a new business. However, this can also be a very volatile time, as it really matters how you make use of your resources. Here are a few tips for startup […]

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How Much is Employee Stress Costing You?

Employee stress can be a big hidden expense in your business, causing diminished productivity and lost workdays. A study by Harvard found that more than a third of workers deal with work-related stress. The good news is that there are things you can do that will reduce stress for your employees—and maybe even yield some […]

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