Posts by GoSmallBiz
Friday 5 for February 12th, 2021
The Benefits of Hiring Boomerang Employees By Deborah Sweeney Traditionally, the idea of returning to a former job has not always been looked upon kindly. It was considered taboo for employers to rehire former employees for many years. The mentality… Read article Do You Share Reviews with Your Team? By Shep Hyken We talked last week about…
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Small Business in the News: February 11, 2021 Edition
We’ve learned a lot in the past year, as the pandemic forced business owners to adapt quickly to extreme situations and rapidly changing circumstances. After nearly a full year, we’re seeing clear trends emerging, including remote work and a preference for DIY. Read this week’s top articles for small business owners for news, trends, and…
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Friday 5 for February 5th, 2021
Stories Sell By Shep Hyken When customers are looking at different products or services and trying to make a decision, a compelling story can be the critical factor that sets one option above the others. As… Watch video Keys to Real Employee Engagement By ADP Employee engagement needs to be more than just a buzzword.…
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Small Business in the News: February 3, 2021 Edition
What’s working for small business owners in the early weeks of 2021? We’ve gathered some of the latest news and trends to bring insights into what small businesses are doing to survive and succeed in tough times, including digital advertising, leadership, payment processing, and more. New Data Shows What’s Working for Local Small Businesses on…
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Friday 5 for January 29th, 2021
Building Customer Loyalty in a Touchless Economy By Shep Hyken Every business should be thinking about how to get customers to come back. Building customer loyalty is the surest road to a successful business. But actually getting there is a long process, with… Watch video Covid-19 Compliance for 2021 By ADP Over the past year,…
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Small Business in the News: January 27, 2021 Edition
What options for financial relief do small businesses have as the Covid pandemic hits the one-year mark? The new round of PPP loans is currently ongoing, while other struggling businesses have been saved by unexpected sources. We’ve got these and other important news, trends, and analysis for small business! More Than 60,000 PPP2 Loans Approved…
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Friday 5 for January 22nd, 2021
Heroes of Customer Service By Shep Hyken Some people in customer service are real heroes. They give to others, and do for others, because that’s who they are, and they do it with no expectation of return. They take the extra time… Watch video Communicating in the New Normal By ADP Our “new normal” has…
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Small Business in the News: January 20, 2021 Edition
Businesses of all kinds are looking forward to their plans for 2021, as we approach tax season, continue to deal with an ongoing pandemic, and develop new technologies and processes for operating efficiently and effectively. Get the latest news, trends, and insights for small business owners in our news round-up for this week! Tax season…
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Friday 5 for January 15th, 2021
Predictions for 2021 in Business By Shep Hyken What do you see in the future for your business? Now that we’ve finally made it to 2021, I wanted to share some predictions for what trends I’m expecting to see in this year. Of course… Watch video Do You Have These Forms on Hand? By ADP…
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Small Business in the News: January 14, 2021 Edition
In the New Year, the Paycheck Protection Program has reopened as part of the latest Covid-19 relief package. We’ve got some news and advice for small businesses looking to participate in the program, plus more insights in this week’s small business headlines! Small businesses can start applying for new PPP loans (CNN Business) 6 Changes…
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