The 4 Best Ways to Maintain a Business Partnership

Starting a business all on your own can prove to be one of the more difficult occupation paths to take on. Thankfully, new entrepreneurs will find that the more people they add to their team from investors to employees and partners, the easier it is to run a business. Partners make for a wonderful business asset for […]

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How Football Taught Me to Learn from Defeat

I believe that learning from our failures is one of the—if not the—most valuable steps to achieving success. But our culture often tells us to avoid failure at all costs. I learned early on, though, that when I encountered defeat, failure, and difficulties, I needed to learn from those experiences and come out the other […]

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Do Your Employees Get the Rock Star Treatment?

My friend James Dodkins has a great quote: “If you want to put your customers first, you need to put your employees first, first.” It’s a great way of expressing the simple truth that how you treat your employees goes a long way towards how your employees will treat your customers. I love the idea […]

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Have You Implemented Sexual Harassment Policies?

Being a small business does not guarantee immunity from sexual harassment complaints. This serious issue can arise in any business, of any size, and it is so important for you as a business owner to be proactive in implementing sexual harassment policies that make your workplace safer. Policies should cover prohibited behaviors, reporting procedures, and […]

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Consultant’s Corner: Finding Angel Investors

Question: I am beginning a new business and would like to secure funding through angel investors. Where should I start? Of course, the angel investor category can include family, friends, and business associates. Also, the type of business venture and amount of capital needed can influence where to look for angel investors. For example, your […]

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Friday 5 for October 5th, 2018

Do You Ask the One Thing Question? By Shep Hyken I’m a big believer in the “One Thing Question.” When you’re surveying customers, I love to ask the follow-up question, “Is there one thing you can think of that would make doing business with us better?”… Read article Do You Believe These Myths About Ancillary […]

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The False Idea of Work/Life Balance

The “work/life balance” is one of the saddest, most corrosive buzz-phrases of our time. To me, that phrase seems to come down to this: when you’re working, you’re supposed to feel guilty that you’re taking time away from  your “life,” by which most people mean their family; but when you’re spending time with your family […]

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Do You Believe These Myths About Ancillary Benefits?

Maybe you’re already offering health insurance to your employees, but you’re not sure about offering additional, ancillary benefits. Should you offer additional benefits like dental, vision, or life insurance? Many business owners avoid these benefits, believing they’re too small to offer them, the benefits would be too expensive, employees don’t care, and other reasons. But […]

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Do You Ask the One Thing Question?

I’m a big believer in the “One Thing Question.” When you’re surveying customers, I love to ask the follow-up question, “Is there one thing you can think of that would make doing business with us better?” If you have a lot of customers suggesting the same thing—especially customers who already give you high ratings—you should […]

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Starting a Marketing Campaign

A marketing campaign can be overwhelming for a new business. Where do you even begin? It’s important to get your name out there, but with so many things going on in your business and a steady barrage of information, it’s easy to get lost. It’s important to focus on the areas that will get you […]

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