Consultant’s Corner: Fringe Benefits for Key Employees

Q. Is it possible for companies to offer fringe benefits to some employees and not others? For example, can they give certain benefits to key executives and sales leaders and not to the rest of the company? TWO MONTHS FREE: Term & Conditions Fringe Benefit Programs Generally speaking, it is possible for certain fringe benefit programs…

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Friday_Five_2015

Friday 5 for March 1st, 2019

Are You Ready for Employee Appreciation Day? By ADP Employee Appreciation Day is coming up fast, March 1, but don’t stop there! Make sure you’re showing your team that you care every day. It can be small things like support for ideas and projects, unique… Read article Win-Wins and Win-Wynns! By Shep Hyken When you…

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Developing_Your_Sales_Team

Developing Your Sales Team

The salespeople that will put you on the map are hard to find. You want to build a sales staff of greats. They do 80% of the business. They usually number no more than 30% of your force — preferably more. Fire or Train? You should recognize that not every hire will work out and…

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Don’t Make the Wrong Partnership: Assume Nothing

How do you know whether someone is going to be a good partner or not? It’s not enough to go by someone’s prestige—there are plenty of examples of prominent figures who turned out to be bad partners. It’s not enough to be a nice guy. So what do you look for? I believe in the…

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Win-Wins, and Win-Wynns!

When you deliver a great customer experience, it becomes a win-win. You win by creating a happy customer. And the customer wins with the great service. It takes competent people making good, customer-focused decisions for the system to work. Learn how one of my friends experienced a win-win—or rather, a Win-Wynn situation in this week’s…

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Are You Ready for Employee Appreciation Day?

Employee Appreciation Day is coming up fast, March 1, but don’t stop there! Make sure you’re showing your team that you care every day. It can be small things like support for ideas and projects, unique recognition awards, or work-life balance initiatives. Your employees make a huge difference in your business, and taking care of…

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Pricing_Increase

Consultant’s Corner: Planning a Price Increase

Question: I’d like to re-evaluate my pricing schedule, but I am not sure how much to increase my prices. Where can I get a start on understanding the pricing game? Competitive prices are critical in order to maintain customers and market share; however, you still need to maintain adequate profit margins and profitability. We do…

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Friday_Five_2015

Friday 5 for February 22nd, 2019

5 Ways to Say “Thank You” By Shep Hyken Showing appreciation to your customers is a big step to creating a memorable experience and being truly amazing. So what are the things you do to tell your customers, “Thank you!” While there… watch video Campbell’s Soup Trademarks Chunky: Why It’s a Great Move for the…

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Benefits of Hiring Boomers

It’s common to hear lots of people talking about hiring young people, Millennials. But despite some people having a bias toward hiring younger workers, there are some great benefits to hiring older workers, including larger interpersonal networks, a stronger sense of loyalty, and more. Learn more about bringing Boomers into your business in our full…

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Are You Multiplying Your Team’s Success or Diminishing It?

Adapted from One More Customer by Fran Tarkenton and Scott Miller As you add to your team, whether with permanent or temporary members, hopefully you’ll add complementary talent to your own: individuals who share your values and work ethic, but add dimension to your company’s abilities. You don’t need eleven quarterbacks to make a winning team; diversity…

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