Consultant’s Corner: Protecting Your Business from Employee Theft

Q: I’m looking to start a new mobile auto detailing business. My biggest concern is protecting my business, particularly from employee theft. What can I do in my hiring procedures? Effective hiring procedures are important for every employer; however, since you will have employees taking company assets off premise, handling customer cash payments, working on […]

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How Can Customers Find Your Business?

This year, Intuit released The Intuit 2020 Report in a close partnership alongside Emergent Research. This report unveiled 20 trends which will shape the next decade throughout the entire world. Everything from the continued rise of small businesses across all demographics to the advantage of collecting more data was analyzed in the report. I was […]

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Friday 5 for November 30th, 2018

GoSmallBiz Podcast: Presidential Principles Featuring: Anton Gunn On this episode of the GoSmallBiz Podcast, we’re joined by Anton Gunn, Founder of 937 Strategy Group. Anton has some powerful insights on what we can learn about leadership by observing… Listen now Give Customers What They Need By Shep Hyken Good customer service isn’t always just about […]

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Stay Focused on the Moment

When I stepped onto the football field, I was not consciously thinking beyond the moment. Above all, I was not thinking about winning or losing. In the rest of my football career that followed, in college and in the NFL, I never thought about winning or losing. Not against Texas on September 20, 1958, in […]

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Finding Your Real Company Values

Company values are a lot more than the words you choose to put in a mission statement. They’re more than just whatever you say your values are. Your company’s values are the things that you and everyone on your team say and do, day after day. That’s what people see, and those are the values […]

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Consultant’s Corner: Do I Have to Pay Employees When Bad Weather Closes the Business?

Q. Are employers required to pay employees for days they could not come to work due to inclement weather and the building was closed? While you may want to consult your local labor lawyer to confirm your employee compensation requirements for particular business closure situations, as a general rule, exempt employees will need to be […]

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Give Customers What They Need

Good customer service isn’t always just about giving a person what they want; it’s about giving them what they need. The best customer service involves doing what’s best for the client, even if that means digging deeper than just what the customer thinks they want. The best people know how to do that with tact […]

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Episode 4: Presidential Principles, with Anton Gunn

On this episode of the GoSmallBiz Podcast, we’re joined by Anton Gunn, Founder of 937 Strategy Group, a former lecturer at Harvard University and a Certified Speaking Professional ranked among the top 12 percent of speakers in the world. Anton has been featured in Time Magazine, The Wall Street Journal, Huffington Post, and many other […]

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Friday 5 for November 16th, 2018

Convenience Leads to Disruption By Shep Hyken After you meet the fundamentals of quality, price, and service, what can you do to stand out from your competition? The next level is convenience; the easier you are to do business with… Watch video Are You Hiring Diverse Talent? By ADP A diverse team of talented people […]

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