What’s the Reason You Always Do Your Best?

My company’s mantra is three simple words: “Always be amazing!” That’s something that permeates everything we do, with everyone we come in contact with. Part of being amazing is always doing your best. And for many people, they find something that drives them, a specific reason they always give their best, no matter the circumstances […]

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Friday 5 for December 14th, 2018

Who is the Most Effective Salesperson? By Fran Tarkenton In my life, I’ve often been called a great salesman. I’ve put myself in position to sell all kinds of things: technology, insurance, education—you name it, I’ve sold it! But here’s the secret to… Read article Find the New End to the Customer Experience By Shep […]

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How to Be a Great Leader in Just Two Steps

Leadership is a controversial subject. Countless books and articles have been dedicated to pinpointing the exact qualities of a great leader—qualities, they say, that will apparently turn you into the next Winston Churchill or Oprah Winfrey. I’ve always thought that idea was a bit ridiculous. Not every leader is a dynamic, booming personality, and effective […]

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Who is the Most Effective Salesperson?

In my life, I’ve often been called a great salesman. I’ve put myself in position to sell all kinds of things: technology, insurance, education—you name it, I’ve sold it! But here’s the secret to my success in sales: I don’t sell anybody anything. Never have. Never will. I’ve found that the most effective salesperson is […]

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Find the New End to the Customer Experience

What’s the final moment in a typical customer interaction with your business? What’s the end of the customer experience? That final moment plays an outsized role in how the customer views the overall experience, so it’s important for it to be a positive one. But now think again: is that final moment really the final […]

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Hire Using More Than Just Salary

Some positions are naturally more difficult to fill than others. When you have a job opening like this, it’s easy to think the solution is just to offer more money—but salary isn’t always the right answer. An employee whose only loyalty is to the size of the paycheck could leave you needing to fill that […]

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Consultant’s Corner: Marketing Plans for Financial Advisors

Q. What are the best marketing strategies for financial advisors? Financial advisors and similar professionals use customer referrals, local Chamber networking, other professional networking, lead groups, direct mail, newsletters, a business website, social media networking websites, direct sales, and other methods. The best marketing plan will be the one that effectively reaches your defined target […]

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Friday 5 for December 7th, 2018

How Can Customers Find Your Business? By Deborah Sweeney Businesses need to be ready to meet customers and their needs right now. Customers will be looking to see what influencers have to say, but they will also be looking at the business itself… Read article How the Best Companies Serve Their Customers By Shep Hyken […]

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There Are No Silver Bullets

I have a pet phrase that I use often, “There are no silver bullets.” In other words, there are no shortcuts to success. To this day, I’m still amazed at how often my phone rings, or an email comes in that says, “Come join me, I have the greatest product in the world! If you’ll […]

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Engaging Training for Remote Employees

As more and more workers take the option of working remotely, it adds new challenges to employers. Recent estimates find that around 4 million workers in the United States are working from home for at least half of their hours. So when your workers aren’t in the office, how do you keep them engaged? And […]

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