Taking a Positive Approach to Employee Discipline

Are your employee discipline policies focused on punishment, or are you more focused on offering positive guidelines? Done right, a more positive approach to employee discipline can improve morale and create a stronger, more impactful company culture. Learn the 5 steps for creating empowering human resources policies, and why the positive approach is so effective, […]

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Do You Treat All Customers Equally?

Do you remember the famous line from George Orwell’s novel Animal Farm? “All animals are equal, but some animals are more equal than others.” I’m reminded of that line as I think about how businesses treat their customers. Do we treat all customers equally? Or are some customers treated, well, a little more equally? I […]

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How to Deal with Anger in Business

No matter what you or I have been told, business isn’t just business. Business can be just as personal as other aspects of our life. This is especially true for entrepreneurs, whose entire livelihood is dependent on their business succeeding. And when business is personal, things can get emotional. Inevitably, if you’re in business long […]

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Friday 5 for July 20th, 2018

Don’t Disown Your Failures By Fran Tarkenton In my experience, on the field, in the huddle, in the locker room, in the marketplace, in the venture capital meeting, and even at the cocktail party, almost no one is willing to talk about failure, its pain, its benefits… Read article Understand the Why Behind the What […]

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The Reasonable Person Principle

In any group of people, whether it is family members, close friends, or business colleagues, misunderstandings and disagreements are sure to occur. Handling these situations can be very delicate, balancing so many people in such tight quarters. A good solution that contributes toward an open corporate culture is the Reasonable Person Principle. What is the […]

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Don’t Disown Your Failures

In 18 seasons with the NFL, I won more than I lost. But, like everyone else who plays professional football, I lost a lot. In far more years as an entrepreneur, I’ve achieved plenty of successes. Behind every one of them was a failure. Often more than one. Some of the failures were altogether mine, […]

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How Diverse is Your Team?

A diverse workplace can yield some obvious benefits, like building your brand, reaching your community, and adding to your office culture. But there are many other very important benefits to having a diverse team. Diverse teams think more creatively, are more likely to overcome biases, and make better decisions. To learn more about why diversity […]

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Consultant’s Corner: Filing a Patent

Question: I’d like to file a patent. How do I perform a patent search and complete the process of filing a patent? Patent Basics A patent for a product or business process invention is the grant of a property right to the inventor. Patent protection prevents others from using a product or business process invention […]

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Understand the Why Behind the What

Are you focused on solving your customer’s problems? Doing so can actually be a bit more complex than you might initially think. It’s not enough to know what you sell. You have to understand the “why” behind the “what.” Why do customers want what you’re selling? Don’t just identify the surface, immediate issue; look for […]

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