Posts by GoSmallBiz

2020 Small Business Hiring: 3 Traits to Seek Out in Job Candidates By Deborah Sweeney As the 2010s come to a close, small business owners are still hard at work hiring talented employees. They’re also just as invested in retaining said talent. As the resumes flood in, it can be tricky… Read article Recognize Every…

Flexible Payment Options for Freelancers By ADP What payment options are you offering to your freelance workers? These workers increasingly not only look for the most appealing jobs, but also more flexible payment options. In place of paper checks… Read article Was That Problem Just Bad Timing, or a Bad Decision? By Shep Hyken Sometimes…

Don’t Forget the Last Impression By Shep Hyken You know it’s important to make a good first impression. But what about your last impression? If you’re asking your customers to fill out a survey about their experience, that survey becomes… Watch video The Growing Independent Worker Trend By ADP An enormous number of people around…

Get Your Website on the New GoSmallBiz Website Builder! By GoSmallBiz GoSmallBiz has launched a brand new website builder! The new builder, powered by WordPress, includes 25 modern & professional templates, with many easy-to-use customization options… Read article 3 Reasons Why It’s Necessary to Update Corporate Minutes By Deborah Sweeney What’s the buzz with corporate…

What is Your Standard for Yourself? By Shep Hyken What standard do you set for yourself when you’re serving a customer? Your standard for yourself should be even higher than the standard the customer has for you. Holding yourself to… Watch video Planning for the End of 2019, and the Coming of 2020 By ADP…

How Do You Stand Out? By Shep Hyken What makes a business stand out from its competitors? What makes YOU stand out from your competitors? So many businesses have little that differentiates them from another alternative… Watch video The Value of Generational Diversity By ADP How diverse is your team? One of the aspects of…

From Sole Proprietor to LLC: Here’s How to Make the Transition By Deborah Sweeney One aspect of entrepreneurship that is not often discussed is that the legal entity formed for a business at its offset does not need to be its formation forever. Entrepreneurs have the option to change… Read article Keep Growing and Stay…

The Heart of Customer Service is Respect By Shep Hyken Excellence comes out of respect, which is at the heart of customer service. It starts with internal service; treating the employees with the same respect and attitude as you would want the customer treated… Read article Small Business Mythbusters: Working Interviews By ADP Working interviews…

Communicating Technology Changes By ADP Implementing new technology in your business can be a great benefit, but it also requires a lot of communication to ensure your entire team is on the same page. That includes… Read article Customer-Focused Musts By Shep Hyken The best customer service doesn’t just deliver on the things that a…