Friday_Five_2015

Friday 5 for November 13th, 2020

2020 Ballot Initiatives Results By ADP During election season, the race for the presidency gets the most attention, followed by other federal and state officials. But small businesses can also be dramatically affected by state ballot initiatives… Read article Customer Service is Not a Cost Center By Shep Hyken There’s often a temptation to think…

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Small Business in the News: November 11, 2020 Edition

Small business owners have had to be incredibly resilient getting through a very difficult year. Going through this crisis has given many the confidence that they’ll be able to handle whatever comes at them next. Learn about ways business owners have kept their optimism and found creative solutions, plus other top headlines this week. Why…

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Friday_Five_2015

Friday 5 for November 6th, 2020

Are You Getting Candidate Feedback? By ADP One of the best sources of information about your hiring process is from job candidates. This is true whether you ultimately decide to hire the person or not! Candidate feedback surveys… Read article Surprise and Delight By Shep Hyken Many businesses try to do a little something special…

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Small Business in the News: November 4, 2020 Edition

Most of the biggest headlines in the news this week are about the election, but there’s plenty going on for small business, too! Don’t miss our collection of some of the top news, trends, and insights, including trends in the retail and restaurant industries, funding insights, and news from key social networks. The Future of…

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Friday_Five_2015

Friday 5 for October 30th, 2020

How Introverts Can Succeed as Entrepreneurs By Deborah Sweeney What kinds of adjectives come to mind when you think of the word entrepreneur? You may be imagining someone that is ambitious, hardworking, enthusiastic, and gregarious in nature… Read article Customers? Clients? Guests? Oh My! By Shep Hyken The words we use matter. What words are…

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Friday_Five_2015

Friday 5 for October 23rd, 2020

Are You A/B Testing Your Hiring Practices? By ADP Are you getting the most out of your recruiting and hiring activities? It can sometimes be tricky to identify what is working and what isn’t. That’s why it can be valuable to use A/B Testing in… Read article Being Grateful in the Valleys By Shep Hyken…

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Small Business in the News: October 21, 2020 Edition

We’ve spent several months adapting to the “new normal”…but what if things continue to change and add additional challenges to the way we operate? Businesses must be ready to adapt on an ongoing basis to effectively get through this pandemic. 4 Outdated Rules Every Business Owner Needs to Ditch (Entrepreneur) What Al Fresco Dining May…

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Friday_Five_2015

Friday 5 for October 16th, 2020

PPP Loan Forgiveness Guidelines By ADP Did your business take out a loan as part of the Paycheck Protection Program (PPP) earlier this year? Are you eligible to obtain loan forgiveness? The U.S. Treasury Department and the… Read article What is “Professional”? By Shep Hyken How do you define the difference between a professional and…

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Small Business in the News: October 14, 2020 Edition

Several of this week’s top headlines for small business owners are taking a look at how work itself has changed, and will continue to change, as a result of the ongoing crisis. Remote work was already a growing trend, and has been accelerated dramatically these past months. Which changes will continue, which will reverse, and…

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