Friday 5 for November 6th, 2020


Are You Getting Candidate Feedback?


One of the best sources of information about your hiring process is from job candidates. This is true whether you ultimately decide to hire the person or not! Candidate feedback surveys… Read article

Surprise and Delight

By Shep Hyken

Many businesses try to do a little something special to surprise their customer, when it’s possible. But if you’re going to do that, make sure that the surprise actually delights the customer, too… Watch video

Small Business in the News

By GoSmallBiz

Most of the biggest headlines in the news this week are about the election, but there’s plenty going on for small business, too! Don’t miss our collection of some of the top news, trends, and insights… Read article

How to Form a Non-Profit Business

By Deborah Sweeney

If you’re looking to form a non-profit corporation, there are several important steps for you to follow. Incorporating a non-profit corporation is often similar to a for-profit corporation, but… Read article

Encourage Independent Thinking

By Matt Tarkenton

An important element of an open corporate culture is a team full of people who are all thinking about ways to help the business. Encouraging independent thinking among your team… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.