Friday 5 for November 13th, 2020


2020 Ballot Initiatives Results


During election season, the race for the presidency gets the most attention, followed by other federal and state officials. But small businesses can also be dramatically affected by state ballot initiatives… Read article

Customer Service is Not a Cost Center

By Shep Hyken

There’s often a temptation to think of customer service as a cost…the cost of spending time talking with customers, the cost of providing extra service, the cost of providing feedback channels. But if you’re… Watch video

Small Business in the News

By GoSmallBiz

Small business owners have had to be incredibly resilient getting through a very difficult year. Going through this crisis has given many the confidence that they’ll be able to handle whatever comes… Read article

8 Creative Ways to Thank Your Clients This Holiday Season

By Chris Barnes

Can you believe that it’s November already? We are just a few weeks away from Thanksgiving and a little over a month away from Christmas! I wanted to take a moment to talk about how important it is… Read article

5 Partner-Specific Areas to Cover in a Written Partnership Agreement

By Deborah Sweeney

When you first get your startup off the ground with a partner, it’s easy to feel like you’ll be in it together for the long run. But what happens when the dynamic begins to shift? One person may… Read article


GoSmallBiz offers small business consulting, CEO advice, and an extensive online learning center for small businesses and entrepreneurs. The mission of is simple – to improve the lives of its customers and give them a better chance at success. The GoSmallBiz business specialists have hundreds of years of combined business experience in both private and public companies, and represent all major industries and professions, including CPAs and specialists in finance, sales, marketing, HR, IT, and operations.