how_to_write_A_Sales_Script_That_Wont_Annoy_Customers

How to Write a Sales Script That Won’t Annoy Your Customers

Sales scripts get a pretty bad rap because they are so closely related to cold calling, and cold calling is annoying. (Ever notice how it seems to always happen during dinnertime?) But these scripts can actually be pretty useful, as long as they’re written and used the right way. Prompts are great for getting new…

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Making the Tough Decisions

Every business has to make tough decisions. Unfortunately, none of us get to just make easy calls all day; the reality is that we have to face difficult challenges head on. Choosing to do nothing about a problem because the solution is uncomfortable will lead you to failure. You can’t just hope things will get…

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Don’t Forget the Plan

One of my favorite quotes is that an idiot with a plan will always beat a genius with no plan. I love to make bold moves and try new things—but I always want to have a plan, even when I know that the plan has to be flexible and adapt to all the changes that…

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Small Business Mythbusters: The Final Paycheck

Myth: All employers must provide final pay to employees on their last day on the job. Some business owners are required to provide a final paycheck on an employee’s last day with the company. Whether that is true depends on the state in which your employee is working. Under federal law, a final paycheck must…

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Consultant’s Corner: Photography Pricing Strategies

Q: I’m a photographer and videographer in Atlanta. How do I determine how much I should charge? There are several factors that potentially influence wedding photography prices, including hours of service, number of events, locations(s), photo format (album, digital file, video, etc.), and photographer experience and name recognition. Due to the variables, a form of…

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Friday_Five_2015

Friday 5 for September 13th, 2019

You’re Wrong! By Shep Hyken Even if the customer is wrong (it happens!), you can still treat them the right way, with dignity and respect. When you run into a situation like this, choose your words carefully. Avoid phrases like… Read article How to Build a Team By Fran Tarkenton An organization includes a whole…

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What is Involved in Forming a Non-Profit Company?

If you’re looking to form a non-profit corporation, there are several important steps for you to follow. Incorporating a non-profit corporation is often similar to a for-profit corporation, but there are some differences to be aware of. Here are some general guidelines for incorporating a non-profit. Pre-Incorporation Matters Prior to incorporation, you should have a…

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How to Build a Team

An organization includes a whole group of people, from employees to partners to other forms of support and even customers. But entrepreneurs are often natural DIYers, self-starters who tend to go it alone. To get from one to the other, a business owner has to learn how to glue a company together. One of the…

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You’re Wrong!

“The customer is always right!” Well, not always. But even if the customer is wrong, you can still treat them the right way, with dignity and respect. When you run into a situation like this, choose your words carefully. Avoid phrases like, “It’s your fault,” or “You’re wrong!” In this week’s video, we’ll look at…

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Small Biz Mythbusters: Unpaid Internships

Myth: As a small business owner, I don’t have to pay interns who receive credit from their school. Some business owners believe college students seeking summer internships can provide free labor in exchange for school credit. It’s become something of a tradition. After all, these businesses are often helping students gain valuable career experience. That…

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