Holiday Staffing

For many businesses, the holiday season is the busiest time of the year. But at the same time, that’s when many people on your team are looking to take time off for traveling and celebrating those very same holidays. So how do you satisfy these conflicting problems? The ADP blog team has some suggestions, including […]

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Don’t Let Bad Customer Service Become a Habit

When you practice something day after day, and it becomes natural, then it has become a habit. That can be a good thing—or it can be a bad thing. Customer service naturally becomes a habit, which means that bad customer service can become a habit, too—and one that you need to avoid! Delivering amazing customer […]

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Friday 5 for November 17th, 2017

It’s a Marathon, Not a Spring, When It Comes to Small Business By Deborah Sweeney When you’re actually off to the races at the marathon, you’re in it for the long haul and will keep going until you make it to the end. The same thing goes for being in business! Once… 3 minute read […]

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You’re Only as Strong as Your Weakest Link

It might sound like a cliché, but it’s true: you’re only as strong as your weakest link, and that saying holds true for your business and your brand. Even if 99 employees are great, but 1 is not, what happens when a customer encounters the one? It hurts your brand reputation, at least for that […]

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Ditch the Script!

Working in the sales industry, there’s one request that comes through more loudly and more clearly than anything else: scripts. “Can I get a script for cold calling?” “I really liked that presentation. Can I get your script?” “What script did you use to make that sale?” And I get it. It’s not easy initiating […]

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Traits of a Successful Sales Team

Your sales team is so critical for growing your business—without a customer, you don’t have a business! There are certain personality traits and characteristics that you can look for as you add new people to your sales team—or that you can inculcate in your existing team members to help your business grow. The ADP blog […]

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Small Biz Stories: Coming Up with the Idea

Coming up with the idea for Ascend Aerials began with a love for technology. Louie Northern’s work as an urban designer gave him a lot of exposure to the world of video editing and multimedia presentations, and when he first encountered UAS technology he was immediately smitten with the possibilities. While at first he was […]

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Friday 5 for November 10th, 2017

Is Your Workplace Derailing Your Productivity and Health? By ADP Your workspace affects your employee productivity—and their health. And while there may be some aspects of your workspace that is negatively impacting your team, many problems… Read article A Process for Learning from Failure By Will Adams I recently lined up someone who I thought […]

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