What’s Your “Snow Plow Moment”?

What’s Your “Snow Plow Moment”?

Is there a single moment in your life that you can look back on and see that it helped define who you are today? For me, it’s the Snow Plow moment. It all goes back to when I was just 16 years old, plowing driveways during snowstorms. But I think we can all identify the time: “That’s when I knew…” So think about what moment helped define who you are today?

Learn about the Snow Plow Moment and how to identify that moment in your life, in this week’s video!

About the author

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.

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