What Type of Energy Do You Bring?

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Are you a “Batteries Included” type of person? And what does that mean? It’s not about being the biggest extrovert, or having the most gregarious personality. Instead, it’s about having the right type of energy—the energy of a contributor, adding to everything going on around you rather than detracting. What kind of person are you, and the people on your team?

Learn more in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.