The Perfect Customer Experience

October 26, 2021 // Shep Hyken

When you think about your business, just how good do you imagine your customer service could get? What could you realistically do to create an ideal experience for anyone who walks in your doors? Take it a step further. What are some things you could do that are truly over the top, things that maybe you might never be able to do, but if you were imagining the perfect customer experience? That exercise just might help you unlock some things you can do to get more customers in the door, more often.

Learn more in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.