The More You Give, the More You Get?
You’ve likely heard the saying, “The more you give, the more you get.” Giving is an act of kindness. But is it truly an act of kindness if you know that you’ll get something back, even if you don’t know exactly what it is? I would say yes, especially if the act of giving has no strings attached. Giving is part of the customer experience. In this week’s video, I discuss the Law of Reciprocity, and how giving is so effective in business, as long as you can provide something that your customer values.