The Customer Service Standard

January 29, 2020 // Shep Hyken
The Customer Service Standard

There was once a time when having great customer service really stood out. But as more companies have discovered the importance of a great customer experience, it has come to the point where it’s no longer a nice-to-have luxury, but rather an essential, must-have for any business. Now, you’ll stand out when you don’t make customer service a priority.

Learn how you can create a customer experience that meets today’s standards and even stands out in a crowded pack in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.