The Benefits of Conflict
Any time you bring a group of people together, there is a chance for conflict to arise. But while you may think of conflict as inherently bad, that’s not necessarily the case. Jim Boomer writes that relationship conflict, or interpersonal conflict, is a problem; it creates obstacles, tension, and animosity. But task conflict can actually be a good thing—it arises when people have different ideas and interpretations of facts, allowing groups to see different sides of questions and consider different possibilities that might not otherwise have arisen. By minimizing bad conflict and promoting productive conflict, teams can make better decisions.
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