Stop Going Through the Motions
Have you ever seen someone who was clearly just going through the motions? Someone who mindlessly asks you a question that you’ve already answered just because it’s the next question in their script? Or asks a question that is clearly irrelevant to your situation? Many people start to go through the motions, especially as the day goes on. The best people stay alert and focused, and give each customer a unique experience in every interaction. Learn more in this week’s video!