Setting the Standard for Customer Service

May 22, 2018 // Shep Hyken
Setting the Standard for Customer Service

Who sets the bar for amazing customer service with your customers? Is it the best service in your industry? Not exactly. You no longer have to keep up with your competition, but you now have to keep up with your customers’ expectations—and the bar is the best customer service regardless of industry. The best customer service sets the bar for all customer service. Learn the key to the adopt and adapt strategy in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.