The One-Question Customer Survey
Getting feedback from your customers is an invaluable way to learn about how you’re really doing. But how do you actually get customers to respond to surveys? It comes down to two things: Simplicity and Speed. If you can design a survey that is easy to respond to and promise customers that you won’t take much of their time, your responses will soar. I recently discovered a fantastic, one-question survey, that got me thinking about the best one-question surveys you could use in your business!