Is Your Team Ready for an Emergency?

Does everyone on your team know what to do in the case of an emergency? It could be the fire alarm going off, or a power outage, or even a customer threatening to harm themselves or others. Be prepared for the scenarios that you’re most likely to encounter in your business, and make sure your entire team is trained on what to do. You never know when disaster could strike, so it’s important to be prepared beforehand!

Watch this week’s video for more!

Shep Hyken

About Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.