Heroes of Customer Service

January 19, 2021 // Shep Hyken
Heroes of Customer Service

Some people in customer service are real heroes. They give to others, and do for others, because that’s who they are, and they do it with no expectation of return. They take the extra time to do right by the customer, and create a delightful experience, without an agenda. Is that how you approach your customers? Is that how your team treats customers?

Learn more in this week’s video!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.