Get Out of the Customer-Free Zone!

October 9, 2019 // Shep Hyken

Are you feeling disconnected from your customers? Maybe you, or some of your employees, don’t have an opportunity to interact with customers on a regular basis. If so, beware! You’ve entered the customer-free zone. It’s important to stay in contact with the front lines of your business, and know what customers want and need. In this week’s video, we’ll discuss ways to break free of the customer-free zone and create a better experience!

Shep Hyken

Shep Hyken is the Lecturer of Customer Experience for the Tarkenton Certificate in Entrepreneurship and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to hyken.com.