Friday 5 for September 1st, 2017


Ask Your Customers the Extra Question

By Shep Hyken

Customers may ask you a lot of questions, but they don’t always know the right questions to ask. And even if you give them answers to all the questions they ask, if you leave… Watch video

The Lost Art of the Handwritten Thank You Note

By Ted Jenkin

I’m really not sure why any of us get excited about going to get our mail anymore — we already know what’s in there. Here’s mine on average: three bills, five different types of… 3 minute read

What You Need to Know About Term Loans


Sometimes your business needs a cash injection. Whether you’re going to take on investors or engage in a form of debt financing (i.e., a loan), it’s important to choose the right form… Read article

Avoid the Complacency Trap

By Fran Tarkenton

Our natural tendency is to get comfortable doing things one particular way. In business, we sell one particular product or service to one type of customer using one type of… 2 minute read

Business Entity Selection

By Bill Wortman

Many small businesses are structured as unincorporated sole proprietorships and General Partnerships due to their formation and maintenance simplicity and costs; however, the… 10 minute read

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